Itazura opened this issue on Aug 07, 2008 ยท 5 posts
Itazura posted Thu, 07 August 2008 at 3:23 AM
Can you please cancel this order? Something went wrong while paying via Paypal.
Thank you
Ita
Itazura posted Thu, 07 August 2008 at 3:36 AM
And the order# 111442357 too :(
Seems that Paypal is bugging :(
My husband wants to try by his side but if it doesn't work, it will be the third order to cancel and I'm afraid to bother you :)
Ita
KristiS posted Thu, 07 August 2008 at 8:58 AM
It is no bother at all. That is what we are here for, to assist you when needed : )
I have cancelled both orders as you requested.
Please let us know if you need further assistance.
Thank you and have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Itazura posted Thu, 07 August 2008 at 1:53 PM
Thank you Kristie :)
My husband tried and had the same problem : Paypal asks us to update a credit card that we don't use anymore and refuses to use our other (and valid :p ) credit card.
So we wrote to them and hope they can solve this problem soon.
Btw our last try was order# 111442495, so you can delete it.
Thank you again for your patience.
Ita
KristiS posted Thu, 07 August 2008 at 2:22 PM
I have deleted that order as you requested.
I hope Paypal can resolve the problems you are having soon : )
Please don't hesitate if you need anything further.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story