3DFineries opened this issue on Aug 31, 2008 · 4 posts
3DFineries posted Sun, 31 August 2008 at 1:41 PM
I bought Mega FX on the above mentioned order and there are 3 obj files (square, singlesquare, & box) that were not there. The product doesn't work for me. Have emailed the Vendor, but so far no reply. Can someone please help me?
L
Have a creative day!
********
StaceyG posted Sun, 31 August 2008 at 1:44 PM
When did you contact the vendor? We ask that you allow 48 to 72 hours for a response.
If you do not receive one in that timeframe, please email store@renderosity.com
Thank you
3DFineries posted Sun, 31 August 2008 at 1:45 PM
StaceyG posted Sun, 31 August 2008 at 3:39 PM
Okay but please contact the store email address if you don't get a response within the timeframe. Not sure what country the vendor is in but in case its the US please remember this is a holiday weekend for US:)