DarkAngelGrafics opened this issue on Aug 31, 2008 · 6 posts
DarkAngelGrafics posted Sun, 31 August 2008 at 6:05 PM
Please refund my order # 111454750
I has problems to use this product in Poser 7 german and contacted the vendor but he can not help me.
Thanks in advance,
Angela
StaceyG posted Sun, 31 August 2008 at 7:03 PM
Hello,
As per our policy on the refund page, the vendors approve refunds on their products. The vendor will need to contact us at store@renderosity.com with the information if they agree to a refund.
Thanks
DarkAngelGrafics posted Mon, 01 September 2008 at 10:02 AM
Thank you Stacey, I will contact the vendor and given the information.
Angela
StaceyG posted Mon, 01 September 2008 at 12:04 PM
Hello,
We received the email from the vendor and I have now refunded this order in the form of instore credit.
Thank you
DarkAngelGrafics posted Mon, 01 September 2008 at 2:51 PM
Thank you very much for your help, Stacey :) Have checked my instore credit, and it´s all right. Thanks again,
Regards
Angela
StaceyG posted Mon, 01 September 2008 at 4:03 PM
You are very welcome:)