novelist999 opened this issue on Sep 04, 2008 · 5 posts
novelist999 posted Thu, 04 September 2008 at 3:25 AM
Hi. I'm having trouble with Paypal tonight, and it didn't complete my payment the first time, so I sent a payment to store@renderosity.com. It's for Order #111454574.
Thanks,
Bobette Bryan
KristiS posted Thu, 04 September 2008 at 9:28 AM
I am very sorry, paypal seems to be down right now and as soon as it is back up I will see what's going on and get it resolved.
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
novelist999 posted Thu, 04 September 2008 at 1:32 PM
I received your email, stating that I was able to access my downloads. I've not accessed my downloads. It's still showing as "Unpaid" in my account.
Order # Amount Order Date Status 111456790 $21.37 09/04/2008 Unpaid,No Shipping
Thanks,
Bobette
KristiS posted Thu, 04 September 2008 at 2:01 PM
The order number I looked up was the order number you provided in your earlier post.
I will look up the order # you just provided me with and see if I can get this resolved for you.
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
KristiS posted Thu, 04 September 2008 at 2:39 PM
This is being handled through email
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story