Forum: MarketPlace Customers


Subject: Unable to Download Purchased Product

Marieah opened this issue on Sep 12, 2008 ยท 2 posts


Marieah posted Fri, 12 September 2008 at 11:07 PM

I've just purchased Mask's Merchnt Resource No 3 and have been unable to download it.

After a single attempt, it delivered a corrupted file, and when I try to download it again it says I have "exceeded the allowable number of download."

Please reset this!


KristiS posted Sat, 13 September 2008 at 2:28 PM

I have reset your downloads so you can try again.

Please disable any downlaod accelerator/manager you may have running as they do not work with our system.

Thank you,


Kristi

Community Relations Specialist

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