Forum: MarketPlace Customers


Subject: WTFexceeded downloads and never downloaded it?

LSS opened this issue on Sep 18, 2008 · 3 posts


LSS posted Thu, 18 September 2008 at 1:34 AM

I just recieved the pack "Bambi" as a gift from a friend I haven't even downloaded it yet and it's telling me I've exceeded max downloads for the product?!?!?!?!?


KristiS posted Thu, 18 September 2008 at 10:21 AM

Sorry, they just joined so they had to go through the verification process.

 

I have verified there account and activated the download.

You will find you are able to download your product now.

Thank you and have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


LSS posted Thu, 18 September 2008 at 4:47 PM

wow.... shouldn't add a gift to a person's account until it's active... it's frustrating >.<