adelightfuldeb opened this issue on Sep 18, 2008 · 6 posts
adelightfuldeb posted Thu, 18 September 2008 at 5:22 PM
A friend purchased Ryxa by Forbidden Whispers for me the other day. Being on dial up I have had problems getting it downloaded and it is now locked. Please reset so I may attempt to
get this item. I apologize for any inconvenience.
adelightfuldeb
KristiS posted Fri, 19 September 2008 at 11:04 AM
I am not seeing that item on your account at all. Can you find out the order # so I can make sure it is set as a gift to you?
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
adelightfuldeb posted Fri, 19 September 2008 at 11:47 AM
Hi Kristi and thanks for looking into this for me. The order # is 111461672 and the gift is from sea80.
Deb
KristiS posted Fri, 19 September 2008 at 12:25 PM
Thank you for giving me the order #. I have reset the download for you now.
Please disable any download accelerator/manager you may have running as they do not work with our system.
Please let us know if you need further assistance.
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
adelightfuldeb posted Fri, 19 September 2008 at 12:32 PM
Thanks Kristi! Its a problem with my dial up service I'm sure as I've been getting booted about every 20 minutes today so I think I'll wait till tomorrow to try it again...lol
I don't use any kind of accelerator as those mess up my graphics display and I gotta see the art..thats what makes my heart smile every day...seeing the art.
Thanks again for your help.
Deb
KristiS posted Fri, 19 September 2008 at 1:22 PM
You are very welcome : )
Have a great day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story