Forum: MarketPlace Customers


Subject: Contacting Vendor - incomplete package

Revdark opened this issue on Oct 03, 2008 · 4 posts


Revdark posted Fri, 03 October 2008 at 7:02 AM

I just purchased Zodiac 12 Character for V3 and 12 props from the store here.[

http://www.renderosity.com/mod/bcs/index.php?ViewProduct=41556](http://www.renderosity.com/mod/bcs/index.php?ViewProduct=41556)&

According to the description this is a two part product, unfortunately, the link provided for the second download is not active.

Can the vendor (http://www.renderosity.com/mod/bcs/index.php?vendor=AmyD) be contacted and this second part obtained.

Thank you,
Shayne Dark


KristiS posted Fri, 03 October 2008 at 9:18 AM

You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.

 Please allow 2-3 business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Revdark posted Wed, 08 October 2008 at 7:36 AM

Good Morning,

I contacted the Vendor on the 3rd of this month and have yet to receive a response.

Thank you,
Shayne Dark


KristiS posted Wed, 08 October 2008 at 9:32 AM

I have issued a refund to you for the product above.

Please let us know if you need further assistance.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story