Yes, i realize that the store is very slow due to the many people checking out the Trick or Treat deals but i have to say i am very disappointed in how Rendo has decided to deal with this by tacking on a $5 minimum purchase condition.

When i first logged in i was ecstatic to see all the wonderful freebies and there was no $5 thing, yet when i go to check out 15 min later they change it on me  >(

Horrible trick Rendo, makes me not want to buy ANYTHING from you in the near future with this so close to my mind.

some may say $5 isnt much but when your on a tight budget every cent counts!

**What the.... wow... $5 minimum, im glad i got what i could before hand!
And to me $5 is impossible and thinking the halloween treats where FREE... then there not free.

Wow now im totally dissapointed.... shakes head and walks away unfreakinbelievable
**

In the words of DarkStarRising:
"Sadness within sadness,
Darkness within darkness,
a shadow of a form lays upon the floor,
looking at herself
looking at her own shadows of loneliness"

wow. this amazes me. :(

THis pissed me off, From the time I got home until 7:15 pm EST it was no Minimum...

Thanks, change my name to Ben Dover.

hmmmm, well I am not sure what to say.  I am one of the vendors that had a 4 models sent to the Freebie section for this Trick or Treat.  I was shocked at how many people downloaded just our offer.

You must know that this was and is an incredible offer to all.  I would not be dissapointed at all.  Especially seeing all the free stuff everyone is getting.  To pay $5.00 for all the great offers really is not alot, even if you are counting pennies, please take no offense.  

So far I have not made any money's off of this offer and I did not look to make any, and yes, we count our pennies too.   Of couse we always hope we will earn something, but I did realize there was a possiblility I would not.  Myself and others worked really hard to give this offer to all of the community.  I sure hoped it would have been better recieved after seeing what happened earlier today. 

This server almost came to a hault because of the traffic.  And all of it was for free to our community. 

I am sorry you feel you were taken.  But really that is not the case.  Sharen

**And i thank you for your items... and to everyone else. They are all fantastic, i managed to get mine before i had to pay for free items!

BUT, when it said FREE earlier, everyone jumped, YAY, excellent, now $5 to pay?

When you have no money and find it impossible to actually pay $5, FREE is fantastic!

sighs

**

In the words of DarkStarRising:
"Sadness within sadness,
Darkness within darkness,
a shadow of a form lays upon the floor,
looking at herself
looking at her own shadows of loneliness"

I do understand, really I do.  Sorry for any inconvience, Sharen :-(

PS:  I do know that you are all thankful for the items, I did not want you to think I am being caluse.  I am truly sorry for any disappointments.

Shame on you Rendo!! First u state FREE, then u make half of my cart dissappear, remove the free items and now u say we must PAY! I will not buy another thing from this site. Unethical, downright dirty. Thanks to the vendors,ur freebies were really nice, (note the word FREEBIES), however I will pass. I put FREE items into my cart,buy the time the server loaded my page HALF of them were GONE, and now rendo decided that they are not free, I now have to PAY for them!! FALSE ADVERTISEMENT!! Curses to you rendo, you have now lost my business.

i think my problem was that they advertise it for FREE, as in you dont have to pay ANYTHING.

Free doesnt mean you have to spend some money to get the items -  call it a deal if you want but dont advertise them as free items if you are going to charge us for them! That just really ticks me off.

and by "you" i ofcourse mean Renderosity as a whole.  I understand your view SAMS3D and i really appreciate the stuff sent in by the vendors but I just cannot make myself spend the money when there is false advertsing going on. And the items were free in the beginning but because of bad servers due to load massive slowtimes happened and the customers got punished by a $5 minimum condition.

" With a five dollar minimum purchase in the MarketPlace, we are giving away so much stuff for free it's scary!" 

those two phrases dont belong in the same sentence!

I for one emptied my cart and will only get the freebies from those who pulled their products because of this.

While I truly appreciate all the vendors went through, Im terribly sorry rendo, but I agree. changing the offer mid stream is mind boggeling.

I looked in this morning when these items were actually free and the servers were struggling so I figured I'd come back and look through and pick up some stuff later. Now the "free" is $5?!
Not funny. 

I understand your disappointment......but before anything is said under stress....please take a moment.

I went over this in my head, if I went to a store because an advertisment came to me in the mail and stated that an item was free that I really wanted, and found out it was not totally free, yes, I would be upset.  But that would be for something I wanted. 

Nobody new what was offered at the time this came through.  I know it is not a good explanation, but please don't be so upset.  Think about the vendors that labored for a week to get things ready for you all.  We will work this out...it has not even been 24 hours.  Give us a chance before you bolt.

Sharen

Hmm, I didn't know about any offer until a short while ago when I asked why the site was so slow. I didn't get a news letter announcing it.

But I did check the homepage and it shows that you have to pay $5.00 to get access to the days free stuff. Apparently by the sounds of it it will be ongoing with different free stuff  each day until Halloween and you have to buy $5.00 per day to get access to the current days free offers.

The fact that some are saying that the items were actually available for download for a period of time without having to spend a $5.00 minimum sounds like a mistake on Renderosity's part. Perhaps there was  an error in the coding because of miscommunication and once discovered it was changed.

However, I do agree that it is bad form to change it in the middle. If there was an error for today, they should have left it  and changed it for tomorrow and followed up with an email announcement with the correction.

 

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi

Q: When is free not free? 
A: When its Rendo's Trick or Treat!
Granted, $5 is a small price to pay, but
1)the "Entry" page makes NO mention of a min. purchase

2. By changing the goalposts, you really p...off your loyal members & your artists, who provide these goodies for free
3. this is really bad practice to lure in customers & hide the fee.
4. And what happened to P3 of the items that were there originally?

Others may do this, but I always thought that Renderosity was an ethical, customer oriented business. 
Perhaps its time for a rethink.

I had my cart loaded up with freebies, but because of the slowness of the site I figured I would wait a few days and then download when things calmed down, now I come back to the site to find that what was free  you now have to pay for,  VERY UNFAIR tactics, some have to pay for the freebies, others got them free.  It will be a long time before I even think about purchasing another product from this store due to your bait and switch tactics,  I will shop elsewhere where freebies are exactly that  FREE.  If you are trying to alienate your customers you have succeded. 
I would also like to say thank you to the vendors for trying to give your customers a free item, and if your products end up in another store I will gladly purchase them their.

I for one am mad because in the 2 hours it took for me to view the 3 pages of freebies ( and YES there was absolutley nothing saying that there would be a $5 charge, neither was anything mentioned about different freebies each day) then the page to load so I could checkout, Rendo decided to CHANGE the freebies and the TERMS!! That in any other buisness would be a breach of contract!! I sincerly appreciate all the work the vendors did. And from what I understand, the vendors are offering these as limited time FREEBIES!! The definition of a freebie is that it costs me the customer absolutly nothing. I am not going to PAY for "bundle of freebies". How is that any different than going to ebay and seeing the vendors products for sale? Or paying for a "subscription" and getting access to several items? I AM STILL PAYING FOR THEM!!! they are NOT FREE!!! Unless Rendo reverts back to the what was being offered this MORNING, I will no longer do any business here.  Once my trust is broken,it's hell to get it back. As of now I have no faith or trust in a dirty underhanded move as this. And obviously I am not alone. Perhaps it's time Rendo takes a lesson from DAZ and LISTENS to their customers, least they lose a lot of pll who would otherwise be happy here. JMHO

This actually turned out to be a good deal for me.  As I have only been a member here for about 4 months I totaled up all the purchases that I had made and realized that I have been spending way too much money.  Every little purchase adds up quick when they are all added together. 

Now that this brokerage has decided that they would rather upset their customers instead of honoring their mistakes, it makes it easy for me to save money.  There are plenty of other brokerages and individuals out there to buy from so they will get my money from now on.

I am truly sorry to the vendors that I have purchased from and ones that I have never purchased from that this also hits you with lost revenue but it is a principal issue with me.  I hope vendors will look at this poor decision by this brokerage and consider other venues for their products.

Trick or Treat?

I'm getting the sense that not many people are feeling treated but rather the opposite.

Bad move Rendo

Kudos to the vendors who have pulled their freebies because of rendo's greediness. And yes Rendo, that's exactly what you are doing, being GREEDY. 

This is wrong. First it took me over 3 hours to browse the pages and add what I wanted to my cart, I understood this... crowded server.. no problem. Then  I kept getting error pages when I tried to check out, so I just decided to wait and let the traffic slow down and now I am told I have to pay $5.00 to get the freebies???? What kind of BS is this, I'd love to have the things in my cart, and if I had be told up front that there was a $5.00 minimum, that would have been fine also, but I feel like Renderosity pulled a fast one on me, and there fore just out of principle I will probably just empty my cart. Don't get me wrong, the items offered are all well worth $5.00, and more, it's just the idea of saying free... then tacking on a charge, especially since it seems some people managed to get the items without the $5.00 charge. In plain language, this just stinks!

as for those thinking the "Free" was a mistake, it wasn't .. not only was there no mention of a charge on the home page, or the Entry page to the "treats" I recieved a newsletter from Renderosity advertising they ....and I quote.. "lots of free stuff to give out". So no there was no mistake, only the realization by Renderosity that they could make money from the gifts that the vendors intended to be given freely. I say again, this stinks!

When they first suggested this to us I was thrilled. I loath little thumbnails and I was pretty excited to do good promo's for our freebies. It was in all respects as it was presented to us a brilliant opportunity to get a taste of our products into as many hands as would take them. Because we were going to be able to do good promo's people were less likely to have to download nearly everything and sort through later because they could see if it was something they would really like. However, a surcharge on my free products makes really saddened and frustrated me. At my core it offends me to see someone else charge someone to take a gift from me.
We did two products partly, because I wanted to have something for nearly everyone and partly to see if daz users really are that outnumbered. A charge would surely skew the potential download numbers and sort of devaluates gathering numbers that way.
In the end my partner and I decided to remove our products so we could in fact give them away free now rather than after the promotion. They are now on our website and should show up in the regular freebie venues in a day or two.

www.Calida3d.com
Daz studio and Poser content creators

Thank You Khory_D! I'd like a list of the vendors that did pull their gifts from this farce of a Trick or Treat give a way(?).  I just cannot believe this, I'm very disappointed, not only because I'd really like to have some of these items, but because I feel like I've been tricked by a trusted site, well, they used to be trusted. I just refuse to be duped into buying what was suppose to be a gift.

oh, and where are the mods?? Why is no one responding to this outcry from their customers?
Do they really think this will die down or be forgotten?

I am one of the lucky members who got away with REAL freebies. In the 3 pages of freebies that were there when I visited, I found 33 that I liked and I was able to check them out of my cart. As soon as I checked out, I realized I had forgotten a few that I wanted to go back for. So I went back and browsed through the 3 pages of freebies again. This took a LONG time. Put the 4 freebies in my cart and started the checkout process. At the end, I got an error message that I was trying to checkout with less than $5 purchase. Note that "TRYING TO CHECKOUT" as if I was a thief or something!!!

I did NOT appreciate.

I do appreciate the 33 freebies I got (well 32 because one of them doesn't work although it might be because is has been retired by the vendor). And for them I thank the vendors who made them.

For the others, I want to also thank the vendors who offered them because I know it is not their fault if Rendo decided to change the rules after the game had started.

France, Proud Owner of

KCTC Freebies  

Well they'll just sit in my cart til they change their minds. I didn't need any of what I finally got to pick once the server stopped erroring out on me and a whole page of items dissappeared.  If they're not free no loss here but no gain for Rendo either. I'm not hunting through the market place to fine one $5 item to spend money on for freebies and I'm certainly not going to do it DAILY til Halloween!!!

Mine will be listed in the freestuff section in a few days time.  Until then it can be downloaded here

"I'd like a list of the vendors that did pull their gifts from this farce of a Trick or Treat give a way(?).  "

Most have not publicly stated that they have pulled products. I know that a couple will have theirs in the regular free stuff and a few on their personal web sites. The only name I recall for sure is Zai who has posted a link over in one of the daz threads about this.

www.Calida3d.com
Daz studio and Poser content creators

**I would still like to thank all those that have done this, the freeies are awesome. Thank you again. I was a lucky onr too, but still that is not fair to others who missed out on that.

Thank you to the vendors who are truely going to make them free HUGS TO YOU ALL
**

In the words of DarkStarRising:
"Sadness within sadness,
Darkness within darkness,
a shadow of a form lays upon the floor,
looking at herself
looking at her own shadows of loneliness"

I just posted this as an opinion on the Bait and Switch special.  I wonder if this will get approved?  What does everyone think my chances are. :cursing:

First off I would like to thank the vendors who had particapted in this. 

Now to my real feelings about this.  It is complete and total BS.  Not on the Vendors part but on Renderosity's part.  This was not even a trick but a scam.  This morning when this went live there were no strings attached.  No $5.00 required purchase for the free items and three pages of items to choose from.

Their mistake or "bait and switch" has left a bad impression about this sites honesty.  It has been discussed in length at other sites and even some vendors who were to originally participate have pulled their items to give them away elsewhere as this was there intention all along.  No strings attached.

As I know this probably won't last on this page please read in the Community Center forum on this site and on another big site (one where a ceratin guy just made his debut) to see what is really being said and where a couple vendors so far have posted links to their "free" items.

@Lillaanya, thank you very much for making your gift available.... free, it was one of the ones I had loaded to my cart  :)

I posted almost the same thing, in the opinion section under the entrance, over 2 hours ago, mine still hasn't shown up, so I dont hold out much hope for yours either, lol.

I'm really disappointed to see vendors who condone this behavor by Renderosity, they made these things as gifts, but since Renderosity decided to "sell" the freebies, that's OK?? I dont think so, no matter how you look at it, those of us who couldn't check out this morning due to cart errors and a slow server got a raw deal, and I am really ticked off about it, and what makes me even madder, is I know that the people who run Renderosity could give less of a d @ m about how we feel, and there will be enough folks who pay the $5.00, they will think it's OK, so I fully expect this to be the norm from now on, freebies for sale.  I'm sorry to keep ranting, but this really ticks me off!

Just had a thought here... Rendo keeps a commission out of every sale made by the vendors' products right? Then how will the leftovers from the $5 per batch of freebies per user be distributed among vendors who participated in this "Sell a freebie event"?

France, Proud Owner of

KCTC Freebies  

Since i work full time (not computer related), i did not see the promo 'till i got home. By then, they had the buy something stipulation (there were only 2 pages of freebies by then). Since i never knew about the no strings free thing ('till i read this thread), i willingly bought a lower priced item i needed and recieved a bunch of free stuff, from the wonderful vendors whom generously provided them.  I personally can't gripe about it.

Please don't be cross with the vendors who remain in the promotion. Some of them no doubt feel if they say they will do something it is important to follow through on that. Very reasonable really and I have to admit qualms myself about pulling out even though I felt strongly we needed to do so. Also, many vendors don't have other easy options for placing these products. A fairly large file would eat up the download availability from the file locker fairly quickly and so forth. Not everyone has their own web sites and so forth. Some may well be hoping that the situation can have a positive resolve in the end and are willing to stick hoping to see that happen.

I do understand absolutely the frustration. I was going to wait a couple of days myself to try and download anything rather than put any more stress on the servers so I am as SOL as anyone else who didn't get through the process before the changes today. I have to hope and pray that rendo will not think that the cover charge is an acceptable way to encourage vendors to create free products for holidays. I was really looking forward to doing some unique christmas give aways for all of the places we sell. But, that would not encourage me in the least to do any exclusive products for this venue.  You see part of the value of freebies to vendors is getting as many people as possible to know you and your products and hopefully like them enough to keep looking out for you. Preventing anyone and everyone who might ever be a potential customer from getting them is counter productive for the vendor.  The other value (and sometimes the best part) of freebies is the joy of giving, and the hope that you got the chance to make someone else happy.

www.Calida3d.com
Daz studio and Poser content creators

"Just had a thought here... Rendo keeps a commission out of every sale made by the vendors' products right? Then how will the leftovers from the $5 per batch of freebies per user be distributed among vendors who participated in this "Sell a freebie event"?"

Your trying to make a funny right? -ducks and goes to bed to pretend today never happened-

www.Calida3d.com
Daz studio and Poser content creators

lolll @ Khory_D... I was not trying! It WAS funny!!! ;o)

France, Proud Owner of

KCTC Freebies  

I am in no way cross with the vendors.  Hell I spent over $50.00 just last night from 5 vendors.  At the end of last month I spent over $70.00 on ratracer products that where going to be pulled when his store was closed.  Before that over $200 during the wale of a sale.  It goes on and on since I have become a member here.  I just won't be purchasing here any more.  If vendors sell elsewhere then I will purchase elsewhere.  If they don't then sorry.  I will not support a marketplace like this. 

I do appreciate the vendors that have taken their freebies elsewhere.  I hope enough noise from both vendors and customers might make them take notice and they will undo the mess they created.

I have to agree, it's nonsense paying for something that WAS advertised as free. Hasn't every other Halloween give-away been just that?
Just who is getting to keep this $5 a person amount anyway? I doubt the vendors.
If rendo was brick and mortar, they might have false advertising to deal with. Nice to not be regulated, eh?

When was the last time any of you charged trick or treaters for the candy, can you imagine the looks from parents.
No one would come back to your house, so maybe people just shouldn't visit this house anymore.

Anyway thanks to all the vendors who are showing awesome character, and uploading somewhere else. I will be buying from all of you more often.

Thanks Khory...we're hanging in there. The only reason I came to check on things is because the servers were so slow and I felt bad that people couldn't get their toys. I had wanted to just ask if I could load it up somewhere else or if it HAD to be exclusive for a period of time. Skimming past the $5.00 thing and backing up to re-read what I thought I saw made my mind up for me. I pulled my product immediately after making sure I was under no obligation to keep it here.

It's late here so I will see what I can do to place it somwhere off my business servers first thing in the morning. I have corporate clients on that box which I refuse to put at risk of a high volume slowdown because of this turn of events. With 100 downloads just in the few hours it was up, I'll sleep better tonight NOT posting it yet here.

But you have my word, I will have it up for FREE for mass download within 24 hours. No strings and no fees. You guys deserve better than this.

Rendo Store | Freebies | RDNA Store

Thanks so much to the vendors - those who created the wonderful gifts and particularly to those pulling them to offer them REALLY for free.

I am truly hoping the someone from Renderosity will look at this thread, realize the mistake, and put things back the way they were originally so that their customers don't feel, as I do, that they have been victims of bait and switch.
 

Cheers,
Alisa

RETIRED HiveWire 3D QAV Director

Quote - Mine will be listed in the freestuff section in a few days time.  Until then it can be downloaded here

thanks that is very nice of you.:thumbupboth:

i diden't get any download at all. got to the first page.. and thats it. i couldent get in because of all the ppl browsing.

Children are Angels who's wings get smaler as their legs get longere

Quote - hmmmm, well I am not sure what to say.  I am one of the vendors that had a 4 models sent to the Freebie section for this Trick or Treat.  I was shocked at how many people downloaded just our offer.

You must know that this was and is an incredible offer to all.  I would not be dissapointed at all.  Especially seeing all the free stuff everyone is getting.  To pay $5.00 for all the great offers really is not alot, even if you are counting pennies, please take no offense.  

So far I have not made any money's off of this offer and I did not look to make any, and yes, we count our pennies too.   Of couse we always hope we will earn something, but I did realize there was a possiblility I would not.  Myself and others worked really hard to give this offer to all of the community.  I sure hoped it would have been better recieved after seeing what happened earlier today. 

This server almost came to a hault because of the traffic.  And all of it was for free to our community. 

I am sorry you feel you were taken.  But really that is not the case.  Sharen

im sorry but you are not right!
we where told that the items would be for free. and now you will have to spent 5$ somewhere in the marketplace.. that seems to me that sombody would earn money on your free items.. hope you get my point.

and nobody every said that it would be like that. they only said that there where free items.

Children are Angels who's wings get smaler as their legs get longere

What I would like to know is where does the $5 go? If the freebies are with any $5.00 purchase then that does not help the vendors who supplied the freebies at all.

Interesting lack of mods and admins on this forum; not that I can blame them. This is quite the firestorm and poor Sharen is standing all alone taking all of the heat. I guess my problem is that I have spent about $50+ in the past month here and it was nice to see such a free offer like this. I picked up a couple of things before the surcharge was implemented, though. I just felt at the time that my spending here at R'osity was being appreciated. Well, I'm certainly not going to leave here over this. Compared with everywhere else the prices are pretty nice and the customer service (aside from this issue) has been excellent.

This is very disheartening to say the least.  Money is not the issue for me, it is the principle.  I just went and (gack!) totaled up my purchases in the almost year I have been shopping here....just over $1100.  (Man, hubby will kill me if he reads this post!)  If the requirement of a $5 purchase was there from the start, I would've happily bought one of the millions of things on my wishlist and been on my way.  But unfortunately, I read the blurb before entering the list of treats (not showing a monetary requirement), and tried placing numerous lovelies in the cart.  After being bombarded with sql errors...I got an error of one of the treats (cute lil Wizzle)  no longer available?!  So I figured it was due to the gobs of traffic and thought I would let the servers have a rest from my trigger finger.  I come back later anxious to get my hands on some generous gifts and lo and behold now there is a requirement?!  This is very deceptive and leaves a nasty taste in one's mouth.  So I'm afraid I too will be leaving this store (regretfully).  This is truly unfortunate for myself and some of the best vendors around.  I had so much yet to buy, but will not support a store that employs such miserable tactics.  Many thanks to all the vendors that have took time and energy to create wonderful gifts for the community.  I wish you all continued success and hope to see you in stores I will frequent.

~Crystal

I didn't mind paying a few dollars for something  I already had in my wishlist, to get some good items for free. But then, I hadn't been aware they'd originally been completely free. Anyway, many thanks to all the vendors who contributed.

But where on earth are the Rendo admins and store staff?? They should be here, answering these questions. It's very odd that they aren't.

Steve

"But where on earth are the Rendo admins and store staff??"

...Avoiding this thread like the plague ;p  The minute one of them attempts to post anything, a bunch of people are going to pounce on them. They probably realize that no matter what they might say they're going to get abused by a lot of upset shoppers. I know that this thing they have done is crap but SOME (Notice emphasis on the word 'some') of you need to chill out a bit. I can understand the complaining. I agree with you and I believe that the Staff here should get an ear full but to up and leave the site, com' on. That's a bit extreme. I can't think of the last time anything like this has occurred. And it's not like the prices are better at Daz because they're not... they're higher. And it's not the Vendors faults that this has happened but if people stop buying here in mass groves the Vendors will feel the punch as well.

Look back at the deals R'osity has offered in the recent past. One day they offered 20% of anything; then it was 15%; then 25% and so on. And after all of that they offered a 25% discount, AGAIN, and a freebie for simply taking the community survey of which you were entered in to a drawing that could have gotten you a $100 shopping spree. I saved a lot of money shopping here the last couple of months... did any of you? So those of you who are ready to leave R'osity over this... take a step back and breath because you might just be forgetting the times this place has come through for you. Now if they do something like this again... well... I'll help you pack.

Really pleased to get up to this news................NOT.

I submitted my products in good faith that they would be free to the whole community from the 20th to the 31st and to find out that Rendo now want people to pay for them is just a complete kick in the teeth.

If anyone still wants my freebies ten please visit my blog - they are up on there for FREE as I intended them to be!

 

 

Quote - "But where on earth are the Rendo admins and store staff??"

...Avoiding this thread like the plague ;p  The minute one of them attempts to post anything, a bunch of people are going to pounce on them. 

Undoubtedly true, but it goes with the territory. Far better to stick head above parapet and admit awful mistake was made than crouch down in the bunker! Because I do think this was a mistake, not a con or a scam or anything like that. Just a misunderstanding at Rendo central, in all likelihood. I just think it would be better if they stuck their collective hand up and said so.

Steve

Wow I was not expecting to see this. I am a vender, but did not have time to get any freebies done Due to computer problems and that my Mother in Law is visiting right now But I knew the trick or treat event was going to be happening and was looking forward to it, Halloween is my favorite time of year.  I tried to get everything added to my cart yesterday but gave up trying to check out figured I would take a look back though everything today and check out when the servers were not as busy. And I see the $5.00 charge to get the freebies? How are they free now? I agree, though $5.00 is a bit hard I would not be upset if Everyone had been told about this before hand, the venders and if the 1st statement had said only a $5.00 purchase can get you some treats. Now to add more freebies later on and you have to spend $5.00 again??? Not to mention many got a lot of these for free yesterday?? This has me pretty upset as well and I am sorry to all the venders and customers who are affected by this and worried how many will not buy from here because of this, that affects the venders and the MP. I feel this was a bad idea and a lot of people are upset by it. I have no idea if I will be able to get any of the freebies I have wanted right now I just can not spare $5, $10 to $15 just to get stuff I do not really need but wanted :(
Just my 2 cents

Meh, what a mess.

I came home too late to ever know things were truly free but since my cart was loaded up with around 70 dollars worth of merchandise I was not too phased. However it is rather poor now that I finally checked my mail and saw the stuff was indeed advertised as free and seriously ... I spent I guess a good 2-3k USD here ( in under a year ) and am now seriously considering to tune down my spending on this particular place because I do not agree with such ethics. Advertise something as free well stick with it and keep it free even if it brings certain hassel with it.

My freebie is now on my own website in the Freebies menu

http://www.digitaldesktops.biz/marketplace/

Gill

       

To be clear, I'm not upset at the Vendor's...

I am upset with management.

I don't think anyone is upset at the vendors :) I am upset for those vendors who put their time and effort into this.

Well, my news letter announcing the free halloween items,  just arrived at 6am today, a day after all this happened. 

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi

There is a link to my freebie in a thread I posted in the FREE STUFF forum. It can be downloaded and is available immediately.

It will also be available in a couple days in my FREE STUFF section.

I knew nothing about the $5 min until I arrived home late last night and, sometimes I can be slow, but never that slow. I recall mumbling to fiance over the phone..."Ummmm when did they tack on $5 for something I intended to be free?"

So I stayed up for the next couple hours getting it uploaded to fileden, to my free stuff section and to the free stuff forum. Ughhh.. I should've been in bed.

This was a very unwise decision by the powers that be. I have left mine in the "trick or trreat" section however, just so those who may wish to get it there can as well. It may also eliminate the possibility of my 5gb of bandwidth at Fileden from being swallowed up too quickly.

Thanks everyone.

~Will

Will, I read your posting and I appreciate your kindness and thoughtfulness. I know you and others are also victim to the bungling, bumbling attempt by the powers that be in this Halloween "fiasco".
That being said, I'll take my leave and blow out of here this morning...

To all vendors and merchants, who are participating in this Halloween freebies events,

**Thank You!!!

**:b_smile:
**
**

===========================================================

OS: Windows 11 64-bit
Poser: Poser 11.3 ...... Units: inches or meters depends on mood
Bryce: Bryce Pro 7.1.074
Image Editing: Corel Paintshop Pro
Renderer: Superfly, Firefly

9/11/2001: Never forget...

Smiles are contagious... Pass it on!

Today is the tomorrow you worried about yesterday

 

Quote - Will, I read your posting and I appreciate your kindness and thoughtfulness. I know you and others are also victim to the bungling, bumbling attempt by the powers that be in this Halloween "fiasco".
That being said, I'll take my leave and blow out of here this morning...

To all vendors and merchants, who are participating in this Halloween freebies events,

**Thank You!!!

**:b_smile:
**
**

Thanks TS, have a great morning. All is not lost LOL! Now just need my coffee and some donuts or something smothered in chocolate ;o)

~Will

@Gillbrooks

*My freebie is now on my own website in the Freebies menu

*http://www.digitaldesktops.biz/marketplace/

Gill, I tried to download your texture set for Brisa Azul and I get a page not found error. Could you check it out please?

Thank you!

France, Proud Owner of

KCTC Freebies  

I left this thread to go pick up Oliver for M3 in the Freestuff Section. I came back to thank the vendor who put it there but I don't remember who it was and in the Freestuff Section it only says KarenJ. So thank you! ;O)

France, Proud Owner of

KCTC Freebies  

since wizzle is being held and i asked for grunge brushes to be retired, you can find them here:

http://www.galleriesofdreams.com/Products/PRWizzle.zip
http://www.sharecg.com/v/29471/2d-resources/Grunge-Textures

hope you enjoy, it is sad that a cool idea like it started turned out so stressful and irritating for both customers and vendors

Thank you to all the vendors who were involved in this offer.
Thank you to those who are trying to keep a free item a FREE item. I appreciate it. I will try to hunt all of your offers down!
Too bad Renderosity handled this so badly... it should have been fun... now it's just made lots of angry customers.

I don't frequent these forums, but do frequent that Daz forums. I heard about this great Halloween fun from there. I came over here yesterday morning and was able to put a couple items in my cart before the servers just got too slow. I decided to wait a day or so to come back and finish browsing (had only seen page 1 of the 3) and load up my cart when things died down a little.
Another post at Daz later in the day alerted me to the fact that there was now a $5 charge for what was supposed to be FREE. Then sure enough, I got an email from Rendo advertising the goodies that came with a $5 charge.
This was a dirty trick Rendo played and I for one will NOT be paying $5 just to get items that were FREE from the beginning. If you have to PAY, the items are NOT FREE and should not be advertised as such.
I left a comment on the newletter page, but like many others, it hasn't been approved. Rendo only wants to show the good praising comments...who cares about all the customers they pissed off.
I wont go so far as to say I will never shop here because there are vendors here I absolutley love and will continue to support them when I can. But I will not be tricked into getting freebies for $5. Unfortunetly, that means I miss out on some great freebies and the vendors miss out on getting their stuff out to one more person.
I would like to thank all the vendors who so graciously offered up their hard work for free, and to those who are allowing alternate ways to get their items truely for free. I appretiate it greatly. It's not you who I am mad at, it is Rendo for pulling such a fast one.

I would like to second bakapo's post.
Thank you for your gifts and thanks for reposting them and keeping them free, I wish all vendors had done the same.

*hope you enjoy, it is sad that a cool idea like it started turned out so stressful and irritating for both customers and vendors

It is indeed! ;o(

Thank you for making your Halloween Freebie available elsewhere patslash!

France, Proud Owner of

KCTC Freebies  

A big Thanks! to all the vendors for all the freebies that were given for this promotion whether we get them or not.

Patslash, thank you so much for putting up the Wizzle morph.

:) you're all welcome!

Hi all,

We are working through this situation as I type.

Please hold tight and we will be posting soon with a solution that will be beneficial to all.

Thank you.
Stacey

Thank you Stacey for coming here. Somehow I KNEW it would be a woman! ;o)

France, Proud Owner of

KCTC Freebies  

Thnaks for the updae patslash - I grabbed the grunge brushes :o)

Kudos for stepping up to the plate Stacey.

 

 

Thank you for making a statment  Stacey! I do hope the freebies will be back up and *free :)
*although most of the items I wanted are either reposted somewhere else as freebies, or just gone altogether, lol.

Please get my freebie here, if you want to:
www.varnayrah.de/rero/MB_RenFairExp.zip
It was ment as agift and such it should stay... The item will also appear in the regular freepozitory.

Thank you Varnayrah!

France, Proud Owner of

KCTC Freebies  

Thanks, Varnayrah.  And to all the others who pulled the freebies and put them up for free.

Stacey - thanks for posting - I sure hope they will make this right.

Cheers,
Alisa

RETIRED HiveWire 3D QAV Director

There's not going to be an easy fix for this one.
 People have already made a five dollar purchase to get freebies, so to retract that sales pitch is just as unfair as retracting freebies.
 So I'll be very interested to see how this one plays out.
 I've spent a lot of money here, spent quiet a bit, just the day before this started, it would have been easy to wait one day to purchase my items and get the freebies, with a purchase I planned on making anyway, IF only I'd known ahead of time.

For those who wanted my freebies, I've set them up at MediaFire.
http://www.mediafire.com/?dnlizzzwmtu

Please enjoy them as intended...

Rendo Store | Freebies | RDNA Store

Please see the information posted in the Front Page article link below regarding the Trick or Treat event.

http://www.renderosity.com/news.php?viewStory=14285

Thank you

Stacey

That is WONDERFUL Stacey. I was just thinking the same thing as a solution to make things right for everyone, even those who did pay the $5.

Thank you for caring!

France, Proud Owner of

KCTC Freebies  

This is excellent news, thank you.

Thanks Stacey, for stepping up and posting here...and thanks for the great news!

all the things in my cart are gone, lol, will they be back??? somewhere??? anyway, I'm glad it's worked out this way, hopefully all the goodies will be back and everyone will be able to get what they want for Halloween, rofl

thank you very much for all the beautiful things and for the efforts to keep the freebies free

hugs

I have no doubt that this post will have little to no impact or impression on the people who run Renderosity, but I feel personally that I should make clear how Calida Productions (Khory_d and I) feel about the debacle of last night. I also realise that in an unregulated, online market such as this (using the term very generally, and not just referring to the Renderosity MP) that misconstrued, opinionated and antagonistic forum posts can have an adverse affect on individuals, companies, vendors and buyers.
That being said, I would like to behave professionally and offer our own 'company line' on what has happened, how we feel we have been treated and how we feel our broker, who relies on us for income, has behaved.

1.  We were offered a wonderful oportunity to showcase a free item as a way to advertise and draw traffic to the site. It seemed like a good idea and we assumed that staff knew enough about the way the site functions that it would run smoothly, and without complication. We did not however intend that money should be made from those free items. They were free, a combined gift, thank-you to the 3d community in general, and a bit of advertising.

2. Changes were made to how our free advertisment was made available, -without- consulting us, in -any- way even though we were both at the computer and logged into the site ALL day, keeping a close eye on how things progressed. These changes also affected customers mid-shopping.

3. Renderosity it seems did not plan ahead for the promotion. They were not prepared for the extra load on their server either in terms of bandwidth or their SQL database hits. Instead they took an executive decision, went over the heads of all vendors who had generously decided to participate and made a decision that not only annoyed customers, but vendors as weell, not to mention the extra work that they amde for us trying to deal with the fall-out.

Bad (or just zero?) planning. Bad implementation (I doubt any vendor has seen sales, let alone extra sales due to the site being crippled). Bad treatment of the people who make you money, customers and vendors. Just bad all round.
And worst, for the community at Rendo, -just- as Daz launch their own major new free product and promotion. They must be laughing themselves silly. The reputation of Renderosity as a community and a broker both has been tarnished and without some serious effort to make reparation, I doubt people will easily forget.
Just a statement as we see it. We felt it had to be said, even if it means our products take an extra week from now on to hit the marketplace ducks

Vincent, Tech. Director, Calida Productions.

PS for those of you who haven't seen our posts elsewhere, our Trick or Treat freebies are available on our site.

First they ignore you, then they laugh at you. Then they fight you - and then you win. - Gandhi

Hi Cimaira

They won't be in the marketplace in your cart but instead be on the Front page (like the Annual Holiday Giveaway)...

Please give us til this afternoon to get them all up on the Front page then you can download all the freebies from there:)

Thank you all for your patience and understanding throughout this situation. 

Well said Vincent. I have nothing to add to that and that's a first!

I have posted this over at Daz as well, but place it here as a convenience for you all:

I don't know how long it will take to implement the new set up and I'm still debating whether to put mine back up in the new system. I suppose it's not fair to NOT put them back in for people who don't frequent the forums and had no idea this was going on. Opinions on that?

Get them now if you want:

For those who wanted my freebies, I've set them up at MediaFire.
http://www.mediafire.com/?dnlizzzwmtu

Please enjoy them as intended...

I will leave the other download link up at Daz until I see it affecting any server performance on my end. So far so good, but please use this one if possible.

You're all gonna have a Happy Halloween if it kills me! I'll post this in the relevant threads here. Thanks for your support during all this mess. It's most appreciated.

zai

Rendo Store | Freebies | RDNA Store

Quote - @Gillbrooks

*My freebie is now on my own website in the Freebies menu

*http://www.digitaldesktops.biz/marketplace/

Gill, I tried to download your texture set for Brisa Azul and I get a page not found error. Could you check it out please?

Thank you!

:b_upset: 
Sorry - I seem to have gone and lost it!  
I checked my servers and stuff I burned to CD but havent' found it yet.
If I do - I'll pm you

Gill

       

Thanks to the staff for addressing the issue and coming up with a three-quarters decent response. and for admitting it was a mistake.

I'm still hoping that it can be worked out so that we can have freebies in the RMP - I love that idea.

 

 

Thank you Gil!

France, Proud Owner of

KCTC Freebies  

This is a good solution - thanks for making it right for those who had not downloaded and those who paid $5.  I'm surprised it wasn't handled like the Holiday freebies in the first place, and I certainly hope the executive decisions in the future will be looked at more carefully before being put into place.

Cheers,
Alisa

RETIRED HiveWire 3D QAV Director

30 lashes with a wet noodle! Someone was human and made a mistake! Break out the torches and pitch forks. Thanks for straightening things out Stacey. Hope we haven't stressed you guys out too much over this. I'm just glad it happened on a Monday instead of a Friday! You guys would have the villagers at your doors with the pitch forks and torches by Monday if it had! :tt2:

Thanks to all the vendors.  :)

I just got the word that things are being fixed.  My freebies and all whom want will return to you soon.  Sorry again for all the sorrowful things said.  Glad to have Renderosity step up to the plate and fix this.  Sharen

Thank you again, everyone who participated and Renderosity for hosting them :)

The dust settled, thinking "what a fine home, at least for now" not realizing that doom would soon be coming in the form of a vacuum cleaner.

Okay the new article is up with the freebies!!

http://www.renderosity.com:80/news.php?viewStory=14272

Enjoy

I am surprised to see that the offer is a $5.00 gift certificate. surely it should have an option for those people who paid to get their money back? Not just the ability to buy something else here? 
I also noticed that when I went to look at the article I did not seem to be able to leave a comment although I saw that others had. Have you closed it to comment? 

The new article might have accidentally been set to not recieve opinions, I'll go check.

Also the reason we did the $5.00 Gift Certificate is those customers that purchased did get a purchased product, it wasn't just them having to pay us $5.00.. They bought an item so they have it downloaded on their machine now and if we refunded it would cause issues with the vendors and the product they bought being on their machine, etc.

Thanks

Hey Bea, I just checked and I see the field to add an opinion post to the front page article and I just approved some pending ones so I'm not sure why you wouldn't be seeing that field?

Please try again and let me know.

Thanks

Thanks Stacey I can see the comment box now for that but I was sure your link went somewhere else to begin with? 

I may have misunderstood but I thought I saw somewhere at a different site that people said a charge of $5.00 was being added at checkout if they had not bought anything else?  But I guess that comment could have been wrong? 

Yes, it was a straight "Pay a random $5.00 to get freebies".. Our minimum price for a product in the Marketplace is $5.00 so they had to at least buy a $5.00 product in order to complete checkout.  This was in place from about 5:30 last night til about noon today when we had discussions in the office and decided to offer the freebies like we normally do on the Front Page...

So this $5.00 Gift Certificate is for anyone that bought and had freebies during that time period.

Hope this helps explain a bit.

I did post a different link earlier in this thread that was the statement from JeniferC on the front page and then after we got the new article with all the freebies in them done, I posted again with a different article link.

Thanks

So those who bought something worth $5 or more on top of their freebies just got an EXTRA $5 to spend on something else! VERY COOL!!! Too bad I waited. LOL! Thanks Stacey!

:m_wink:

Well when i got to it last night everything was working so slow that i decided to come back later.. As far as the freebies last night stood later never happened because i got up to all this, I can definately understand why people got upset especialy the folk who offered all the brill freebies and applaud those who pulled out in protest, I also understand why some did'nt and hung on and waited to see what rendo would do ( I guess you had faith that they would do something)  I'm glad to see Rendo has sorted it out in a way that seems fair to all I'm only sad that the ones that pulled out now arent part of what was a very exciting event and can only hope you will make your freebies available somewhere else. For those that dont have websites there's always shareCG you know ;) 
I just want to thank everyone that did offer  freebies, from what i did manage to see last night they were great !!
SAMS3D You faced the angry mob alone at first ;) you have my respect :)

Quote - Okay the new article is up with the freebies!!

http://www.renderosity.com:80/news.php?viewStory=14272

Enjoy

Thankyou  for responding to your customers in a very positive manner.   :thumbupboth:

Off to peruse (& download) some Halloween freebies

size8, thank you and much respect back to you.  Sharen