Valentin3D opened this issue on Oct 26, 2008 · 8 posts
Valentin3D posted Sun, 26 October 2008 at 6:21 AM
Order#: 111480680
Date: 2008-10-26
I just bought the product and when I wished I had taken the message "You have exceeded the maximum number of downloads allowed for this product." !!!!???
Can you give me a reset?
Thank you very much.
Val
Debbie M. posted Sun, 26 October 2008 at 9:17 AM
You're all reset :) Let us know if you have any problems!
Thank you for your support!
Debbie M.
Valentin3D posted Sun, 26 October 2008 at 11:57 AM
Thank you very much Debbie
Val
Debbie M. posted Sun, 26 October 2008 at 12:05 PM
My pleasure Val :)
Debbie M.
FurNose posted Sun, 26 October 2008 at 3:00 PM
Hello
I have a similar Problem: I bought the CohtesConverter quite a while ago (Order Number:198094 / Date: 04/03/04). Now that I got a new PC (it's faster, Yeah) I wanted to redownload the CC, but got the same Message as Valentin3D got (Number of allowed Downloads exceeded). Is there a Possibility, to get a reset so I can download it again?
Thanks a lot
Alexander
Debbie M. posted Sun, 26 October 2008 at 3:17 PM
Hi Alexander,
I've reset your downloads as well.
Please let us know if you have problems accessing your previous purchases.
Debbie M.
FurNose posted Sun, 26 October 2008 at 3:32 PM
Hi Debbie,
I'm totaly surprised how quick I got a reply (and even a solution) WOW that's amazing!!!
Thanks a lot
Alexander
Debbie M. posted Sun, 26 October 2008 at 3:49 PM
My pleasure Alexander :)
Cheers!
Debbie M.