charlotteg opened this issue on Nov 03, 2008 · 6 posts
charlotteg posted Mon, 03 November 2008 at 11:26 PM
Hi my order 111319923 has know download link no more.I cant get my old download to work so I was going to download idem agine but there no link.
thanks charlotte
KristiS posted Tue, 04 November 2008 at 9:02 AM
I am showing order #111319923 was refunded on 12-09-2007.
That is why there is no link.
Please let us know if you need further assistance.
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
charlotteg posted Tue, 04 November 2008 at 3:40 PM
i hit oarder two time one I pay the sec. was left pending out of the to I just look it all over I look in my paypal to there was norefound.
KristiS posted Tue, 04 November 2008 at 4:38 PM
I am sorry I only see the one order number for that product and that is the one that is refunded.
You would have to reorder the product to have access to it.
If you need further assistance, please email store@renderosity.com.
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
charlotteg posted Tue, 04 November 2008 at 5:49 PM
thanks for the hlep .
KristiS posted Wed, 05 November 2008 at 8:33 AM
You're welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story