GrandmaPaula opened this issue on Nov 14, 2008 · 16 posts
GrandmaPaula posted Fri, 14 November 2008 at 8:42 PM
Hi, I purchased Shana_Workout_HongyuSportBabyV4
And everytime I try to unzip it, i get the message that it is corrupt or damaged.
The zip is 49.6 in size, but only 49.1 when I download it.
I have deleted it and came back here and downloaded it again. Same results.
How can I get the fixed zip please?
Thank you
Paula
Debbie M. posted Fri, 14 November 2008 at 8:57 PM
Hi Paula,
By chance are you using a NetGear router?
Debbie M.
GrandmaPaula posted Fri, 14 November 2008 at 8:59 PM
Yes, I think so. I had this isuue before and someone here gave me dirrections for the fix and I did it. No problems until now again.LOL.
Of course, I forget the dirrections for the fix...
Pretorian posted Fri, 14 November 2008 at 9:03 PM
I just got the same product, and got the same problem. 49.1mb instead of 49.6mb
GrandmaPaula posted Fri, 14 November 2008 at 9:16 PM
I bought the base outfit with this texture set and it downloaded and unzipped/installed without any problems.
Debbie M. posted Fri, 14 November 2008 at 9:35 PM
Here was the link back when the problem happened in July. Short of trying this, I'm not sure what else to suggest until I hear back from the programmers on what other trouble shooting I might try. I've downloaded the file and extracted the contents with no problem, so it's difficult when I cannot duplicate the problem on my end :(
http://www.renderosity.com/news.php?viewStory=14099
Please keep me informed, and I sincerely apologize for the inconvenience.
Debbie M.
GrandmaPaula posted Fri, 14 November 2008 at 9:48 PM
I have already done that. I just tried to download it again. Still only downloads 49.1 then I get the same message . File is damaged or corrupt.
Is there another way for me to get this zip file?
Thanks
Paula
Debbie M. posted Fri, 14 November 2008 at 10:04 PM
Hi Paula,
One more question I failed to ask is what version of winzip are you using? If you're not using the most recent version of winzip, please download the demo version from winzip.com and give that a try.
Please let me know.
Debbie M.
GrandmaPaula posted Fri, 14 November 2008 at 10:49 PM
I have winzip 12.0 pro.
But even if I didn't, I am not getting the full download. I should be getting 49.6 in size, but I am only getting 49.1
Debbie M. posted Fri, 14 November 2008 at 10:50 PM
I have an email into the store tester that tested the product to see if there was something unusual during testing that may have caused the vendor to have to reupload the zip or what not.
Debbie M.
GrandmaPaula posted Fri, 14 November 2008 at 11:39 PM
okay, thanks
Debbie M. posted Fri, 14 November 2008 at 11:47 PM
Sending you a sitemail now Paula.
Debbie M.
GrandmaPaula posted Sat, 15 November 2008 at 5:23 AM
Hi Debbie, I got your message and replied. I dont know what happened but it sent my reply about 4 times, 3 of them not completed. So the last reply is the full reply. Ignor the other 3.LOL
Hugs
Paula
Debbie M. posted Sat, 15 November 2008 at 8:08 AM
Hi Paula,
Ok, I've extracted the contents of the vendors file and rezipped it using winzip. Winzip actually compressed the archive by 15MB's. I've reset your downloads so you can redownload the file I zipped up.
Please let me know if that solves the problem.
Thank you so much for your patience while we work to get this resolved.
Debbie M.
GrandmaPaula posted Sat, 15 November 2008 at 8:02 PM
Yay! I got it! Thank you so much Debbie. You are my new best friend.LOL.
Hugs
Paula
Debbie M. posted Sat, 15 November 2008 at 8:16 PM
I'm SO relieved to know that all is well for you Paula!
Thank you so much for your patience!
HUGS
Debbie M.