Kyms_Cave opened this issue on Nov 20, 2008 · 8 posts
Kyms_Cave posted Thu, 20 November 2008 at 6:10 PM
I sure must have my dummy hat on as I have 2 gift certificates in my account and for the life of me I can't seem to be able to find out how to use them..
I have ended up putting the 2 items I want into my wish list so I can find them again..
I went to my members then My Account, clicked on Gift Certificates.. the 2 certificates are there..
I highlighted one code..clicked on copy..went to the Cart...
Now this is where I am lost..in the instructions I am supposed to copy the code into the Gift Certificate Field of Check Out and hit apply button..I can't find them??????
It said this must be done before check-out...could someone please walk me through this..I have until the 30th November to do it.....
StaceyG posted Thu, 20 November 2008 at 6:35 PM
Okay first make sure you have the correct GC code that is NOT expired (it will be the one that says it expires 11/30/2008) Then copy the code exactly, no leading or trailing spaces..it has to be exact. Put your items you want to purchase in your shopping cart. Start the checkout process and on STEP 3 of the checkout process you will see this
Gift Certificate:
A blank field will be beside the "GIFT CERTIFICATE" then an APPLY button.
I tried to copy and paste it so you would see exactly what it looks like but it wouldn't let me..sorry
Paste your Gift Certificate code in this field and hit the apply button. You will see to the right where it puts the 5.00 to deduct from your order total. If you owe anything after the 5.00 GC is applied you will pick at the bottom whatever payment method you are using to complete the rest of your payment (either paypal or credit card) then Place order!!
Let me know if you need more help.
Stacey
Kyms_Cave posted Sat, 22 November 2008 at 12:49 AM
Thank you so much I will go and give it a try now...
StaceyG posted Sat, 22 November 2008 at 10:35 AM
Let me know if you have any problems:)
sweet24 posted Sat, 22 November 2008 at 6:54 PM
ok it says i have a 5$ gift certificate waiting for me now when i go to use it i can't find the code under my account and then gift certificates
StaceyG posted Sat, 22 November 2008 at 7:14 PM
Hi sweet24,
Please read completely the information on the Front page article (link below) as you had to be registered as a member by Nov 17th to get the gift certificate. You joined the site yesterday (the 21st) so unfortunately your account would not be included in this particuliar give away.
http://www.renderosity.com/news.php?viewStory=14315
Stacey
Kyms_Cave posted Sat, 22 November 2008 at 7:48 PM
Thank you Stacey, got to spend my gift voucher, shame I let one of them run out of date, oh! well, anyway I will now go and enjoy what I got...
Learning is so much fun....Kym
StaceyG posted Sat, 22 November 2008 at 9:16 PM
Cool, glad it all worked for you.
Be watching our Front Page and make sure you are signed up for our weekly newsletter cause Dec is going to be a great celebration month!! Its our 10 year anniversary!!!
If you need help making sure you are signed up to get the newsletter, coupons, promos, etc just let me know and I'll check it for you