Forum: MarketPlace Customers


Subject: 111494095

renderclipps opened this issue on Nov 21, 2008 · 6 posts


renderclipps posted Fri, 21 November 2008 at 9:43 PM

There is no download link to click in my download page, everyother order has been fine :-(
order no 111494095
Thanks


StaceyG posted Fri, 21 November 2008 at 10:14 PM

Hello,

I am working to resolve this problem for you.  As soon as this is resolved, I will let you know.

Sorry for the inconvenience.

Stacey


renderclipps posted Fri, 21 November 2008 at 11:17 PM

thank you


renderclipps posted Sat, 22 November 2008 at 5:27 PM

Hi Stacey
I've been told I can get the item from another site, can I have a refund  if the problem can't be sorted out in the next hour?


StaceyG posted Sat, 22 November 2008 at 5:57 PM

Hi

So sorry for the delay but being the weekend I'm having a hard time getting this taken care of.

I am going to sitemail you now with some info

Stacey


renderclipps posted Sat, 22 November 2008 at 6:21 PM

Thanks