I hope this is not too critical a post but I just received a message from SmithMicro that has me floored..  The message read as such :

**"Dear ****,

Please note the purchase you made on 10/02/2008 is no longer available for download.
If you would like to extend your download access to safeguard your purchase you may extend the period in which you can download by clicking here  

This service allows you to re-download the software in the event that your computer crashes or you purchase a new one.

QUESTIONS?
If you have questions about your order or the download process, please contact our customer service center at www.findmyorder.com."

The item I purchased was Poser Pro and I paid HUNDREDS of dollars for it..  now they don't want to support my purchase unless I give them more money..  I feel this type of treatment is most unfair.  NO OTHER SITE I have done business has tried to squeeze me for more money..  Besides having paid for this Poser Pro at full Price I find that Poser 6,  is now selling for Twenty some odd dollars just a few months after I had purchased it as well...  I guess instead of paying them more money to get a copy of an already purchased item I may wait till Poser Pro drops to 20 some odd dollars and then buy it on a CD..  Better yet I may just change to Daz Studio which is free.....

I would never print anything critical about any company except I feel betrayed by a company I have been loyal to for a number of years now... This one HURT !!