Miret opened this issue on Jan 08, 2009 · 3 posts
Miret posted Thu, 08 January 2009 at 9:03 PM
Order #111520731 was purchased as a gift for me and when I received the notification and went to download the items, each said the same thing "you have exceeded the number of downloads allowed for this product"
Now I haven't downloaded any of them yet, please set if not reset?
Thank you.
PrestonW posted Fri, 09 January 2009 at 9:10 AM
Your downloads have been reset. You should be able download them now.
Preston
Miret posted Fri, 09 January 2009 at 9:27 AM
Thank you! Everything is now downloaded :)