IronHorse61 opened this issue on Mar 11, 2009 · 10 posts
IronHorse61 posted Wed, 11 March 2009 at 4:01 PM
I use Vista Home 64-bit, I get occasiounally error when I close program. But now I can´t start at all It says SendLog.exe error ? Any idés
bruno021 posted Wed, 11 March 2009 at 4:24 PM
Not sure I understand what you mean. You can't open Vue anymore?
What window says Sendlog.exe?
The sendlog.exe is the automatic error report Vue launches after a crash so you can send a report to e-on. The report contains the text you will enter in the error report's window, and an automatic crash log that was created after the crash.
IronHorse61 posted Wed, 11 March 2009 at 4:36 PM
VUE can´t prepare the error log? It says "Something went wrong while trying to prepare an error log for your e-on application" Only way for me to start VUE again is to make a system restore to a point before this error accured....?
bruno021 posted Wed, 11 March 2009 at 7:08 PM
Wow! Never heard of this one. What is your OS? Maybe you could simply delete the report and see if Vue wants to start.
By the way, is it a Vue message, or a message from your OS?
hein posted Wed, 11 March 2009 at 11:37 PM
Vue 7 has build-in error reporting (see page 34 of the ref. manual) that uses sendlog.exe.
IronHorse61 posted Thu, 12 March 2009 at 4:54 AM
I think the error log is generated by VUE, just like hein said. As It is now I can only start VUE one time after system restore. Second time I start, I end up with the same message again. I have found SendLog.exe in two folders, but I can´t do anything with them. Sometimes two error dump files are created, but even if I delete them I end up with same problem.. Maybe there are some way to disable the error report from within VUE ?
bruno021 posted Thu, 12 March 2009 at 5:35 AM
No, this is automatic. Even if you don't authorize the sendlog.exe to send data from your firewall, it will popup anyway and create the crash log.
IronHorse61 posted Thu, 12 March 2009 at 6:47 AM
So what would be the conclusion? Shall I reinstall the sofware and hope that any broken files will be replaced and register cleaned!
bruno021 posted Thu, 12 March 2009 at 7:40 AM
Think so, yes...
Vesto posted Thu, 09 April 2009 at 2:59 PM
Hi!
If I don't late (sorry for my English). You should delete file "Vue 7 xStream.reg" in WINDOWS folder. After that you could re-install VUE....