Forum: MarketPlace Customers


Subject: Requesting a refund

gypsyangel opened this issue on Apr 14, 2009 · 5 posts


gypsyangel posted Tue, 14 April 2009 at 7:05 AM

On item 70524 from Adamthwaites due to copyright violation.

Order # 111551750 on 03/15/09

Thank you

Laura Haskell



adamthwaites posted Tue, 14 April 2009 at 7:27 AM

Dear Store Staff,

Please give Laura the requested refund.

Dear readers of this post,

The product in question was one of my tattoo products for M4. I was given permission to use the tattoos in my textures for Poser, but it turned out that the man who gave me permission did not have the rights to all of the material. I removed the tattoo products from my store at Renderosity and from my own site as soon as that came to light in order to make sure that there were no copyright violations.

If anyone else happened to buy one of the tattoos and would also like a refund, please contact Renderosity staff.

I can assure everyone 100% that none of my other products violate any copyrights. They are all my own work. I take copyright incredibly seriously and that is the reason those tattoo products were removed from my store within minutes of finding out that there could be possible violations.

Adam Thwaites

www.most-digital-creations.com


KristiS posted Tue, 14 April 2009 at 8:33 AM

Hi gypsyangel,

I have issued an instore credit to you as you requested.

Please remove all files belonging to this product from your computer.

Thank you Adam for posting your comment : )

I hope you both have a wonderful day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


adamthwaites posted Tue, 14 April 2009 at 8:56 AM

That's OK Kristi, I take my work very seriously and didn't want anyone getting the wrong idea about my products. It was just a bit of bad luck I had with the tattoo designs and I acted immediately to have them removed from all of the stores I sell at.

Should anyone else ask for a refund on either "Tiger and Dragon" or "Way of the Warrior" please supply it as soon as possible with my blessings and apologies.

Thanks

Adam

www.most-digital-creations.com


KristiS posted Tue, 14 April 2009 at 9:12 AM

I will be sure to take care of it right away...should anyone else ask.

Thanks again!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story