midage32065 opened this issue on Apr 17, 2009 · 4 posts
midage32065 posted Fri, 17 April 2009 at 7:27 PM
Is it possible to have my account purchases reset BUT not totally reset: Meaning from the beginning of 2005 and forward as anything before is out dated and almost antique...I am updating to a new machine and am beginning a new backup system and would ask if possible to be able to download my purchases from 2005 forward...Thank you, oh not brown nosing but I have some in my cart I want to finalize after I have completed this backup so I dont have to sort backward....Thank you again....
Geeze I must be getting old and grey as I didnt realize I have been here since 2002
KristiS posted Fri, 17 April 2009 at 8:53 PM
Hello,
I have reset your downloads for you as you requested.
Please let us know if you need further assistance.
Thank you and have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
midage32065 posted Fri, 17 April 2009 at 10:21 PM
Thank you for the request and the help..have a good one...
KristiS posted Sat, 18 April 2009 at 1:00 PM
You are very welcome : )
I hope you have a great weekend : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story