Forum: MarketPlace Customers


Subject: Download reset

Laksmi opened this issue on May 11, 2009 · 4 posts


Laksmi posted Mon, 11 May 2009 at 6:18 PM

Hi,
 I have exceeded the maximum number of downloads allowed for the product Summer Collection, order  #11579439. I forgot to turn off my accelerator program, and when I tried to download de second zip I got the message.

Thanks for the help

Helena


KristiS posted Tue, 12 May 2009 at 8:08 AM

Hello,

I have reset the downloads for the order # you provided.

Please let us know if you can be of any further assistance.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Laksmi posted Tue, 12 May 2009 at 2:33 PM

Thank you very much :-)
Helena


KristiS posted Tue, 12 May 2009 at 3:59 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story