cwolfe1971 opened this issue on May 15, 2009 · 4 posts
cwolfe1971 posted Fri, 15 May 2009 at 1:17 PM
well done it again somehow, I get to the last link to download from my order and whamm, I get hit with "You have exceeded the maximum number of downloads allowed for this product."
ORDER #111581495
I don't know what I'm doing or not doing but it's getting frustrating to say the least.
thanks in advance,
Christy
Cwolfe1971
KristiS posted Fri, 15 May 2009 at 1:39 PM
Hello,
I have reset your downloads for you as you requested.
Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.
Thank you and have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
cwolfe1971 posted Fri, 15 May 2009 at 1:40 PM
Thanks Kristi :)
KristiS posted Fri, 15 May 2009 at 1:52 PM
You are very welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story