Forum: MarketPlace Customers


Subject: Order ID: 111584388 Corrupt File

FantastArt opened this issue on May 21, 2009 · 4 posts


FantastArt posted Thu, 21 May 2009 at 3:24 AM

 Hello,
It seems I have corrupt files for my last purchase (order id: 111584388). I downloaded 3 times now and I can not unzip the obj files.
Nicola


KristiS posted Thu, 21 May 2009 at 9:07 AM

Hello,

I have reset your download so you can try again.

Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


FantastArt posted Thu, 21 May 2009 at 11:39 AM

Everything works fine now.  Thank you for your fast reply !


KristiS posted Thu, 21 May 2009 at 12:40 PM

That's great news!!

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story