BobDeegan opened this issue on Aug 15, 2009 · 4 posts
BobDeegan posted Sat, 15 August 2009 at 4:39 AM
I've tried several times to downlad without success and now I get a message that tells me "You have exceeded the maximum number of downloads allowed for this product."
Could you help me with a reset?
Thanks!
KristiS posted Sat, 15 August 2009 at 1:29 PM
Hello,
I have reset your downloads for you as you requested.
Please be sure to disable any download acelerator/manager you may have running as they do not work with our system.
Thank you and have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
BobDeegan posted Sat, 15 August 2009 at 1:42 PM
Thank you!
KristiS posted Sat, 15 August 2009 at 9:45 PM
You are very welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story