aeilkema opened this issue on Aug 15, 2009 · 30 posts
aeilkema posted Sat, 15 August 2009 at 4:13 PM
If that's the case, please do contact Smith Micro about it, http://support.smithmicro.com/
It helps SM to get a better view of the problem and look for solutions.
Why am I posting this? I've contacted tech support with a problem and there looking in to it. They did a good job in solving the main one, it was some conflict between P8 and my firewall. The disappearing library issue was solved also, but took a few steps to get it sorted out. So, that's cool. Still there are problems left and I'm pretty it's a bug, but due to the few instances files, support isn't sure about it. Besides me only 2 people reported the issue.
BUT...... I've read post from a lot more the 2 people encountering the same problem. Posting only here isn't going to solve the problem, contact tech support. They're the people that need to know about it, they need to get a good view of the problem and as much as information as possible.
Yes, post the issues you have with P8 here, but make sure you contact SM also. Don't be put of by the 'that wasn't reported in beta testing, so it's your problem' comments certain people make when you post a problem here. Beta testers aren't perfect and if you've been using Poser long enough you notice a lot of issues slip through the beta testing, we all know that. I'm not trying to be mean about the beta testers, but it's a fact that they didn't come across every issue there is, even though they've tried there best. I wouldn't be surprised if the poser testing team is to small and the way they go about beta testing Poser Pro 2010 looks very good to me.
Poser 8 is great, but far from perfect and we need to help SM make it more perfect.
Artwork and 3DToons items, create the perfect place for you toon and other figures!
http://www.renderosity.com/mod/bcs/index.php?vendor=23722
Due to the childish TOS changes, I'm not allowed to link to my other products outside of Rendo anymore :(
Food for thought.....
https://www.youtube.com/watch?v=pYZw0dfLmLk