gtrdon opened this issue on Aug 24, 2009 · 96 posts
gtrdon posted Mon, 24 August 2009 at 9:42 PM
I have trying everything under the sun to get my P8 to display the Library
window . After 3 weeks of emails Working with SM tech support we finally narrowed the
problem to Norton AntiVirus program called Norton 360. I contacted Norton they verified
that the problem was due to **Norton 360 is not compatible with MSIE 8. **I had just installed
MSIE 8 to be compatible with P8 and Adobe Flash. Norton upgraded me for free and that fixed the problem....with P8.
I hope this info will be of help to somone else who may be experiencing the same problem.
Added comment:
I think that if P8 is so reliant on outside applications to function, then
we could to be in for a world of future problems when updates and patches are installed
to these applications. I wish SM would have kept all the code within the application itself
instead of relying on on these outside "hooks". This is one of the conseqences of doing
it....