angel2ize opened this issue on Sep 17, 2009 · 5 posts
angel2ize posted Thu, 17 September 2009 at 5:40 PM
I just made a purchase but there is only a link to my purchase of Touch of Goth by Ilona, and there is no download link for the free fall Simply Elegant, did I miss something . This is only my second purchase. Can I get a link to the item?
Anniebel posted Fri, 18 September 2009 at 6:43 AM
Did you actually put the Free Fall item in your cart? You have to purchase it like any other product, it isn't automatically given.
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StaceyG posted Fri, 18 September 2009 at 9:29 AM
Yes Anniebel is correct, you have to put the free item offered with purchase in your cart as well as the product you are purchasing for future reference:)
I will let our Marketplace admin know and she can help get that to you this time.
Thank you
Stacey
KristiS posted Fri, 18 September 2009 at 9:37 AM
Hi angel2ize,
I have sent you a site mail.
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
angel2ize posted Sun, 20 September 2009 at 11:04 AM
I didn't receive any site mail.