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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 9:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with Order#111655114

fruitwort opened this issue on Oct 20, 2009 · 2 posts
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fruitwort ( ) posted Tue, 20 October 2009 at 10:35 AM · edited Fri, 09 August 2024 at 1:44 PM

I have received an email from PayPal to the effect that they have transferred the funds to you for this order.

However, you are still showing this order as unpaid.

Please investigate.

Thank you

KristiS ( ) posted Tue, 20 October 2009 at 10:53 AM

Hello,

I am having a hard time finding your paypal transaction.
Please send an email to store@renderosity.com with your order # and Paypal transaction ID# so we can verify your payment and mark your order as paid.

Thank you and have a nice day!


Kristi

Community Relations Specialist

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