Forum: DAZ|Studio


Subject: my daz crashes every time , help

Magick_Lady opened this issue on Nov 14, 2009 · 30 posts


Magick_Lady posted Sat, 14 November 2009 at 7:05 AM

My daz studio keeps crashing on opening the file i was previously working on , even when i updated too 3.0.1.144. Already reported bug on daz site but still no reply to help me , so i post it here and hoping you can help

Already scanned laptop with several things and even with regcure to fix registery , so machine should be clean



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ladiesmen posted Sat, 14 November 2009 at 10:03 AM

I can only say I have same problem and cant find any reason why since I did not change anything on my PC. If I hear will post here

You can also reach me on skype.com to talk name ladiesmen22

People dont care what you know, until they know you care

Use Quad core with 8G memory & ATI 5770
Poser Pro 7 & Poser 8 Sr3
Daz 3.2 adv 64 bit


Magick_Lady posted Sat, 14 November 2009 at 10:21 AM

Its enoying isnt it , now that i have something in mind to create again and now that i had a bit of time on my hands , this happens , feel like cursing this laptop



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Magick_Lady posted Sat, 14 November 2009 at 10:55 AM

maybe this is of use to someone to help me
DAZStudio.exe caused ACCESS_VIOLATION in module "C:Windowssystem32atioglxx.dll" at 001B:6951144A, atiPPHSN()+4139674 byte(s)



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RHaseltine posted Sat, 14 November 2009 at 2:28 PM

That's the ATI OpenGL driver for your video card. Check to see if there are updated drivers for your card.


Magick_Lady posted Sat, 14 November 2009 at 3:48 PM

i'll look into that once i figured out where its located on this machien :)))))))))



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Magick_Lady posted Sat, 14 November 2009 at 5:23 PM

Found my ati radeon update thing , updated it , but i still have the same problem GRRRRRRRR



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Avros posted Sun, 15 November 2009 at 12:56 AM

Maybe your settings in DazStudio has been changed. try looking at them before loading that file again.
Or it could be just corrupted....
Save another file and load that one.


Magick_Lady posted Mon, 16 November 2009 at 8:58 AM

tried all that :((((((



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kayjay97 posted Mon, 23 November 2009 at 6:25 AM

Attached Link: http://nwn.bioware.com/forums/viewtopic.html?topic=489681&forum=49&sp=0

Yes, it is an ATI driver issue. ATI drivers are known to crash randomly. Odds are there is something in your scene the driver took a dislike to.

Here ia a link I found. This is NOT about DS but Gamers also have this issue. Maybe it will help?

In a world filled with causes for worry and anxiety...
we need the peace of God standing guard over our hearts and minds.
 
Jerry McCant


Magick_Lady posted Mon, 23 November 2009 at 8:43 AM

thats indeed the issue found out myself a few days back , and now i'm gonna transfer all my graphic applications to a just bought new desktop with a better nvidia card and 6GB RAM , and leave all other programs on this one together with my music , and then both computers should work great :)))))))))
Thanks anyway kayjay97



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yankee30 posted Mon, 07 December 2009 at 11:44 AM

I found the problem was incompatability wth the graphics driver. if you use ATI see if you can download an update from them

Also some versions of DAZ 3.0 are currupted and have missing files.  If all else fails, dump DAZ alltogether and reload from their home site


Magick_Lady posted Mon, 07 December 2009 at 4:19 PM

I had all the latest updates for my ati but now my brand new desktop has Nvidia geforce GT220 and doing fine now :)))))))))))



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Audierne posted Fri, 11 December 2009 at 5:22 PM

I find that DAZ Studio 1.8 and now 3 crash on loading a model when opened
UNLESS:
I go to the 'preferences' in the Edit menu (2nd along at the top) and click 'Apply' and 'Accept' as soon as I fire the program up.
They work fine after that.

Could be the same problem - happened under Windows XP and now Vista.

Regards
Peter


Audierne posted Fri, 11 December 2009 at 5:39 PM

Additional comment:
my machine also has ATI Radeon graphics.....


Magick_Lady posted Sat, 12 December 2009 at 3:18 PM

thing is those ati Radeon graphics card ( atleast mine ) stopped making the drivers for it



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Saddha posted Sat, 12 December 2009 at 4:13 PM

I also had constant crashes and was unable to pin-point the issue so I dumped the new DAZ and am staying with the previous version


Audierne posted Sat, 12 December 2009 at 5:26 PM

I don't really know about drivers, Open GL, Direct X and so on, but initially I had loads of problems with DAZ Studio crashing.  Lots of advice from the DAZ Help Desk etc. (very patient people), checked versions of Open GL and Direct X (can't remember how) and they were OK.  Also could not find a new graphics driver.

But sometimes Studio worked, sometimes it crashed.  By checking over when things worked and when they did not I found that as long as I set 'preferences' as soon as I went into Studio (as described in my earlier message) and before doing anything else it worked fine.  This is on versions 1.8 and 3 point whatever.

There have actually been times when I've forgotten to set the preferences and it has not crashed, but they are pretty rare.

I don't know why this gets over the problem on my machine - I suspect some memory / interrupt conflicts maybe to blame.

I thought perhaps this was the same problem as mentioned here, and that setting preferences straight away may solve these problems - a bit like throwing salt over the left shoulder, I admit, but it works for me.  If the thing doesn't let you get that far then this doesn't help at all, unfortunately.


RHaseltine posted Sun, 13 December 2009 at 8:40 AM

Have you reported your experience in the bug tracker? If it isn't down to some bizarre quirk of your system it may be very useful information.


Audierne posted Sun, 13 December 2009 at 8:56 AM

I explained it to the help-desk at the time I closed the bug report - which was for V1.8.2.1.  The fact that I experienced the same problem with 3 was slightly disappointing but I was not altogether surprised.  
It may be a bizarre quirk of my system,  but as it's a bog-standard 'out of the box' Acer M3100-GETZ (bought in France so with French version of MS Vista)  I suspect that there will be others put together in the same way and they may possibly have the same problem.  Unless, of course, it's something I've added to the machine myself which is causing the problem, but adding the occasional bit of software is as far as I go with the thing. 


RHaseltine posted Sun, 13 December 2009 at 1:55 PM

Tech Support isn't the same as the bug tracker - the bug-tracker is the best way to make sure the developers see the information.


Audierne posted Sun, 13 December 2009 at 2:15 PM

Rats - I'll have a look at bug-tracker.  It's a bit frustrating as I also mentioned this on a DAZ forum about Studio, but the comment was totally ignored and everyone continued discussing OpenGL, Direct X et al.


Audierne posted Sun, 13 December 2009 at 2:38 PM

OK, done.
But...
As an ex-IT man (of rather more years than I care to remember)  I'm rather horrified at the idea that the Help Desk and Developers do not have access to the same 'fault database' at DAZ.


Magick_Lady posted Sun, 13 December 2009 at 4:48 PM

I always report the bug and tell the tech support and both couldnt help me but now i know about the ati drivers issue , it all made sense and i'm glad my new pc has nvidia drivers :))))))) that fixed it for me ( for now at least ) hope it wont come back



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SentinelJeff posted Tue, 05 January 2010 at 9:53 PM

Quote - I also had constant crashes and was unable to pin-point the issue so I dumped the new DAZ and am staying with the previous version

Too bad. Version 3 is so much better and faster, I hate going back to 2 and I loved V2. V3 is still technically a beta or just out of it. It does everything I want and more.


SentinelJeff posted Tue, 05 January 2010 at 9:57 PM

Magik,

Whenever I have problems with DAZ Studio, they always help me, whether it's that omniscient cat guy or a power user. One mistake I make often is not being specific. People come back at me saying, "I assume you're talking about DS3" because I constantly forget to mention which program is crashing. the DAZ forums cover more than one piece of software.For instance, here, it took you three posts before mentioning the error. I would have either ignored your post or asked you what kind of crash it was. More than likely I would have ignored the post because it would be like leaving a post on webMD and saying, "I don't feel well. Help me. "


Magick_Lady posted Wed, 06 January 2010 at 6:52 AM

i dont get that SentinelJeff , how would that be saying , i dont feel well ? but the issue is solved for me now , thanks to the pointing me to update my graphics card , i found out the issue on the net about the ati drivers , luckely i've got a new pc shortly after with nvidea graphics and this one doesnt dislikes something in my viewport LOL



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SentinelJeff posted Wed, 06 January 2010 at 8:44 AM

 I understand that your issue has been resolved. I was just saying that in your first post, you didn't describe the crash at all, which might be why you didn't get the help you wanted in the other forum. I work in tech support myself, and the primary problem in tech support is getting the customer to actually describe the problem. 

I was saying that the first post was like telling a doctor that you don't feel well -- help.

I guess I'm using the wrong analogy.


Magick_Lady posted Wed, 06 January 2010 at 9:59 AM

ah now i get it , i'll make attention next time i type it all in the first post my friend :)))))))



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gchuck posted Sat, 09 January 2010 at 11:49 PM

 I had a lot of those problems when I installed Daz 3 on my laptop back in July. (Vista HP)
I ended up re-installing the program into C:/Daz3, instead of /owner or 'program files' dir, and have'nt had a lick of trouble since. 
Mine kept booting directly into 'quick start' and promptly dieing. It did not appear to be the graphics card, since the drivers were up to date.