dante opened this issue on Dec 02, 2009 · 6 posts
dante posted Wed, 02 December 2009 at 1:50 AM
Having problems with default microsoft download engine freezing on me or just plain wayb down low download ratio
KristiS posted Wed, 02 December 2009 at 8:41 AM
Hello,
I have reset all your downloads for you so you can try again.
Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Nauerth posted Wed, 02 December 2009 at 1:02 PM
Quote - Hello,
I have reset all your downloads for you so you can try again.
Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.
Thank you and have a nice day!
I have tried WindowsRAR and ZipCentral to extract to Poser 7 and Poser 6 several times evern restarted PC. Part of the error message from RAR is "unable to create [file name]" Have Vista. What or where is "download accelerator/manager"? Both FK_Twin1 and RainStorm are involved.
Over a hundred downloads from you and DAZ combined. Never had this problem before.
Nauerth
Great art is simple; but, simplicity requires the greatest art!
KristiS posted Wed, 02 December 2009 at 1:10 PM
Hello,
Please try going to Winzip.com and download the latest free version and try that as I have never had any trouble unzipping a file using that.
Please let me know if it works for you.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Nauerth posted Fri, 04 December 2009 at 12:02 PM
Quote - Hello,
Please try going to Winzip.com and download the latest free version and try that as I have never had any trouble unzipping a file using that.
Please let me know if it works for you.
Thank you and have a nice day!
Dear Kristi,
The order number is wrong and downloads were not reset.
Order # 111677770
I need to cancel STORMY RAIN. It's readme file says nothing about Poser and the file extensions are definitely not Poser. That's all I work with, not MAX 3D etc. Reading the descriptive material, I thought it was compatible. I have to be more careful..
The application I am really interested in is TwinFairHair-V4A4G4. It was not reset as suggested in your last memo probably because of the error in order reference..
I have downloaded WinZip as you suggested.
I await your reply,
Nauerth (E F Brown)
Great art is simple; but, simplicity requires the greatest art!
KristiS posted Mon, 07 December 2009 at 9:52 AM
Hello,
I have reset that order # for you and I am very sorry about that. As far as the Stormy Rain product, per our refund policy, you must contact the vendor directly through site mail for the approval of a refund.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story