Forum: Vue


Subject: Installation code?

TonyL opened this issue on Dec 15, 2009 · 15 posts


TonyL posted Tue, 15 December 2009 at 9:09 PM

Hi!

I just bought Vue 8 Esprit. I found the serial number on the insert that came with the discs but darned if I can find the Installation code. I check the FAQ on the web site and couldn't find anything.
HELP! (grin)

Tony


Peggy_Walters posted Tue, 15 December 2009 at 10:05 PM

You use the serial number to install - once installation is complete, Vue gives you an INST code.

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


TonyL posted Wed, 16 December 2009 at 8:19 AM

Thanx!


TonyL posted Wed, 16 December 2009 at 4:54 PM

I am sure that Vue is a wonderful program...but. Over the years I have installed a LOT of different pieces of software and I have NEVER had to jump through hoops like I have with Vue. I finally got the installation code and registered the program. Fine. Restarted it and got the window that says I have to activate the already activated program! Now the web site won't accept my name or password. Sent for a new password. site won't accept it. Wrote to customer support... nothing.

Do  I have to sacrifice a virgin or pray to some forgotten god to register this thing? Any advice would be appreciated but, to be honest, I am about ready to ask for my money back.

Has anybody had these problems?


Crowning posted Wed, 16 December 2009 at 5:09 PM

Quote - Do  I have to sacrifice a virgin or pray to some forgotten god to register this thing?

If you're under Windows 7 or Vista you have to start Vue once in administrator mode to enter your serial.


TonyL posted Wed, 16 December 2009 at 5:28 PM

Thanx for that! I was going crazy trying to find a virgin up here!


Peggy_Walters posted Wed, 16 December 2009 at 5:53 PM

Just right-click on the exe and select Run as Administrator.  Then render a sheep.  :biggrin:

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


TonyL posted Wed, 16 December 2009 at 5:57 PM

Tried running as admin. Didn't work. Cute sheep comment....Thanx for the helpful comment.


Peggy_Walters posted Wed, 16 December 2009 at 6:09 PM

Once you have right-clicked run as administrator, you will have to activate once more, but then it should be fixed.  If not, try turning off the UAC and then try again to activate. 

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


TonyL posted Wed, 16 December 2009 at 6:14 PM

Can't activate it since the web site won't accept my name and password. This is really turning into a bad joke.


Peggy_Walters posted Wed, 16 December 2009 at 6:44 PM

Put in a support ticket or give e-on a call.  Sorry you are having a bad time getting it activated.

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


TonyL posted Wed, 16 December 2009 at 6:53 PM

I have been writing ti them for a couple of days but no answers yet.


TonyL posted Thu, 17 December 2009 at 7:23 AM

Tried it this morning and it worked fine. Very weird. Sorry for the bother!

Tony


theSea posted Thu, 17 December 2009 at 11:02 AM

Tony--

Glad you got it working!

Want to jump through hoops?  Install ZBrush!  The hoops are small, and they're on fire!

--m


TonyL posted Thu, 17 December 2009 at 2:54 PM

Quote - Tony--

Glad you got it working!

Want to jump through hoops?  Install ZBrush!  The hoops are small, and they're on fire!

--m

That's one of the reasons I gave up on ZBrush!

Tony