Rosie-D opened this issue on Dec 21, 2009 · 13 posts
Rosie-D posted Mon, 21 December 2009 at 12:20 PM
I have not recieved an email or anything for this order - can you check it out for me please!
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Mon, 21 December 2009 at 12:35 PM
Hello,
Your order is available for download. You need to go to MY ACCOUNT under the MEMBERS tab on the top navigation menu and then click the order ID # and you will see the download link(s) beside the item title to download.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Rosie-D posted Mon, 21 December 2009 at 1:03 PM
Hi - sry should have been more clear - it doesn't work like that for gift certs - i should have an email i think?
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Mon, 21 December 2009 at 1:24 PM
Hello,
Are both of the gift certificates for you or someone else as a gift?
Thank you!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Rosie-D posted Mon, 21 December 2009 at 1:35 PM
Both for me!!
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Mon, 21 December 2009 at 2:01 PM
I fixed it so you can now see the code in your account after if has been marked "paid".
Did you receive a paypal confirmation ID #?
Thank you!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Rosie-D posted Mon, 21 December 2009 at 2:46 PM
19 Dec 2009 20:31:27 GMT
Web Accept Payment Sent (Unique Transaction ID #7YD88423HA029422V)
Just realised the order was marked unpaid
I'm working such silly hours at the moment and i've been so tired I never even picked that one up.
It's why I decided to get the Gift Certs in the first place, so I wouldn't have to keep checking my accounts when I wanted to buy something - doh!
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Mon, 21 December 2009 at 3:12 PM
Thank you very much for providing me with the ID#. I have verified your payment and marked your order as paid.
Thank you and have a Merry Christmas!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Rosie-D posted Mon, 21 December 2009 at 3:16 PM
Thank you for your help
Merry Xmas to you all
Hugs - Rosie D
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
Rosie-D posted Mon, 21 December 2009 at 3:29 PM
Oops - now I've got them them twice somehow!
As nice as that amount of credit feels I think you'd best take 2 of them back!
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Tue, 22 December 2009 at 4:08 PM
Thank you for bringing this to our attention, I have deleted two of them : )
Happy Holidays!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Rosie-D posted Tue, 22 December 2009 at 6:36 PM
Thank you - all sorted now
Happy Holidays All
Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)
KristiS posted Tue, 22 December 2009 at 7:10 PM
You are very welcome!!
Happy Holidays to you as well :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story