Hello , I wonder if you can help me , I'm not sure what to do?

I bought an item, a bundle actually from Renderosity and I can't get anything to work ..If I may paste a copy of the e-mails sent to the vendor and the reply, it may help.

I can send you morph injected versions of the figures..But I think it is better to ask refund. Because, Mainly this product is used for Poser. It has automatic morphing and automatic adjusting for the figures. So , bend points etc are adjusted by using specific morphs.

Just write to marketplace and ask for refund.

Kindly Regards

Jasmina

-----Original Message-----
From: Ismee
Sent: 2009-12-31 05:52:31
Subject: re:- Wind of Yesim bundle for V4

Hi,I purchased your Wind of Yesmin bundle for V4 and I'm sorry to have to say, but I cant get this bundle to work in Daz 2.3..
 I read your notes and did expect to have minor problems with some of the materials, I wasn't worried about that .
I can't get the morphs to work
The Action fit morphs wont work
panty and bra mats need adjustment on Opacity , but thats not a problem.
The shoulder parts are just wires, with opacity set at 100%
the stockings are just the top belt , with a seam running down the back , and if I try to change the mats to Fishnet for example , all I get are 2 opposing  spiral lines down the leg.
The shoes appear to work ok ,  the without stocking morph doesn't work, the Fetish -high heel morph does.
The Arm wear are just bands at the top of the arms and at the wrist with an opposing spiral of colour in between.
The Roses work.
Both Top and skirt will only fit a standard zero model, none of the morphs work at all.
I know the Bundle was on sale , but I am so dissappointed that it wont work.
Please can you help me?
 sincerely .....Mike

I am really dissappointed that this bundle doesn't work. So on the vendors suggestion , how do I claim a refund ?
The Item order number was 111694681
 I must add I have purchased other items from Renderosity and been thoroughly satisfied with both the results and the service
   
Sincerely......Mike 

Hi Mike,

I have issued an instore credit to you for the amount of $9.79 with the vendor's approval.

Thank you very much and have a Happy New Year!
 

Thankyou so much for your prompt reply, action and best wishes
I also wish you the very best for the coming new year.

You are very welcome...I'm glad I could assist you!

Wishing you the best for the new year as well :)