TBoneSka opened this issue on Jan 28, 2010 · 4 posts
TBoneSka posted Thu, 28 January 2010 at 12:21 AM
HI there,
Just made a purchase and had problems with the download (Firefox just suddenly said the files were done downloading, though they were only halfway done. And then, of course, Unzipping didn't work at all, since the whole thing wasn't downloaded.) I tried a few more times, had the same problem, and now I've reached my download limit.
Help, please?
-Seth
Order #
111709285
KristiS posted Thu, 28 January 2010 at 9:04 AM
Hello,
I have reset your download so you can try again.
Please let us know if you need further assistance.
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
TBoneSka posted Thu, 28 January 2010 at 9:55 PM
Success!
Thanks Kristi.
KristiS posted Fri, 29 January 2010 at 8:26 AM
You're very welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story