AprilYSH opened this issue on Jan 29, 2010 · 2 posts
AprilYSH posted Fri, 29 January 2010 at 9:51 PM
Firefox crashed right after I clicked to pay with paypal. Now can't find a link on my order page to try the payment again. Had similar problem a while ago and submitted site suggestion to place this payment link on the order page. Can you pretty please look into it :) https://www.paypal.com/ipn
Alternatively, can I place another order of the same items from my failed order and try to complete that, while asking for my original failed order to be deleted? Would that just create a mess or is it ok?
At the moment I have to do a paypal "send payment" to payments@renderosity.com then notify store@renderosity.com who will then manually activate the downloads. 8O That's so meh lol This site has a great store dev team, get on it! lol j/k ;)
Have a great 2010 btw! Thanks!!! :D
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KristiS posted Fri, 29 January 2010 at 10:49 PM
Hello,
I have responded to the email you sent to store and I wil pass your suggestion along.
As far as deleting the other order, you can place another order and haveus delete the unpaid one if you'd like. Just email store@renderosity.com with the order # and we will be more than happy to assist you :)
Thank you and have a wonderful weekend!
Kristi
Community Relations Specialist
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