OblivionKing opened this issue on Feb 16, 2010 · 8 posts
OblivionKing posted Tue, 16 February 2010 at 12:37 PM
I had purchase Autogrouper on 11/15/08 and archived the serial number for safe keeping unfortunately my harddrive died and I lost everything so while in the process of installing all my items I went to install my autogrouper and went to my rendo account and my archive was empty!! I contact Markdc to see if he could send my serial again on the 12th of this month but I didn't get a response. This is a akward situtation being that I usually tag my software that are tangible with the corresponding serial number so they can't be lost but I can't for digital and I thought it was safe if I saved it but I guess not. And I have yet to hear from the vendor my message hasn't been viewed I went to his site the contact button isn't working neither is his forum so I am left with a $25 software I paid for and no serial.
KristiS posted Tue, 16 February 2010 at 4:05 PM
Hello,
Can you please provide me with the order # so I can better assist you?
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
OblivionKing posted Wed, 17 February 2010 at 1:06 PM
Order#: 111489245
Date: 2008-11-15
Thank you very much!!
Debbie M. posted Wed, 17 February 2010 at 2:09 PM
I'll contact Mark for you.
Debbie M.
OblivionKing posted Wed, 17 February 2010 at 4:32 PM
Thank you very much Debbie.
Debbie M. posted Thu, 18 February 2010 at 12:36 PM
My pleasure! Please let me know if you don't hear from Mark within 72 hours.
Debbie M.
OblivionKing posted Thu, 18 February 2010 at 12:44 PM
Yes he has emailed me back with my serial.
Thanks, again.
Debbie M. posted Thu, 18 February 2010 at 1:57 PM
Awesome! He never lets me down :)
Thanks for letting me know!
Debbie M.