Silke opened this issue on Feb 28, 2010 · 14 posts
Silke posted Sun, 28 February 2010 at 6:52 AM
So I have a nice Coupon in my email, and I think "Ohh... I know just what to get."
So off I go to shop.
I add the product ($88, not on sale) and a few other bits and go to the card and... "Coupons do not apply" on the $88 product.
I won't mention what the product is, but it's not content.
I thought oh, okay. I'll get the single item instead, maybe it's just the bundle.
It's not. The single item is also "Coupons do not apply" on the $16 product (also not on sale)
You lost yourself a sale, my friend.
I would understand if it were on sale, but it's not. In fact, I've never seen it on sale, which is why I waited until I had a coupon I could use, because that's a lot of money for me.
Yes, I know things are tough and you want the most out of your items. But instead of getting a solid chunk from a sale with a coupon, now you get... nothing.
I'm only guessing the decision not to allow a coupon is made by the Merchant, not Renderosity.
If it's not, then I apologize and urge Rendo to look at this.
I would also like to see a "COUPONS DO NOT APPLY" in big fat letters on the Product page next to the price, not just the cart, where I might overlook it if I'm in a hurry -- especially since we can neither get a coupon reinstated, nor return the product!
Silke