Hi there!

I just received a gift from a friend and got the confirmation from Rendo a few minutes ago but when I tried to download it, it told me that I have exceeded the maximum number of downloads allowed for the product. Not quite sure why this is so or if it's a glitch in the system but is there a way to have it reset so I can download it, purty please?

Thanks in advance!

Rain

Hello,

This member was a first time buyer which is why you could not access the gift. I have verified their information and activated their downloads so you will now see the download link in your account.

Thank you and have a nice day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Oh, awesome! Thank you very much for the prompt reply!