Forum: MarketPlace Customers


Subject: Order#: 111729125

bblogoss opened this issue on Mar 08, 2010 · 4 posts


bblogoss posted Mon, 08 March 2010 at 5:45 PM

Hi ,

I have downloaded all my items from my Order#: 111729125 , except 2 of them when it tells me that i have exceeded the maximum number of allowed downloads. I've made the mistake to start downloading with a downloader manager so I guess that's why I get this message error.

The two items I couldn't download are :

DownloadProduct=52664&ordln_id=4071943
DownloadProduct=67084&ordln_id=4071938

Can you please reset them ?

Thanks.


KristiS posted Tue, 09 March 2010 at 9:32 AM

Hello,

I have reset your downloads for you as you requested.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


bblogoss posted Tue, 09 March 2010 at 10:20 AM

Thank you so much !


KristiS posted Tue, 09 March 2010 at 11:01 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story