I tried asking in Daz forums, and have been going round in circles with Daz3D's tech support with this one.

I previously had an education version of Carrara 7 pro installed by a private instructor on my PC. I purchased my own version of Carrara 7 Pro so I could have access to updates and render nodes, and all the good features, and use the software commercially.  I removed the version on my PC, removed all temp files, folders, and dug through the registry deleting every Carrara reference I could find, yet when I re-installed from my purchase, it did not ask for my name or serial number, and instead is still showing the registration information from the previously installed version.  After talking with Daz3D at length, they have told me this is intentional, and that there are hidden keys, but have offered no help to correct this.  This is preventing me from accessing key features, such as the Render Nodes (which I installed on my other PCs using my liscense).

I am wondering if any Carrara guru's out there know where, or what hidden registry keys this information is stored in to delete, so I can enter my serial, and thus be properly elligible for updates and use my render nodes?

I have tried a registry search using the instructor's name as displayed in Carrara, and the parts of the serial that are readable, but nothing shows - which leads me to believe it is encrypted.

Daz has only been willing to offer a refund in store credit of less than 50% of what I paid, which I find unacceptable.  Especially since I don't want a refund, I want to get the software running properly. I guess they're hoping I'll use it to buy Carrara 8, but given this debacle that is very unlikely (I do not like software that permanently embeds and hides data on the host computer - regardless of reasoning).

Any help is appreciated, and thank you for your time.

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