Booker5 opened this issue on Jun 06, 2010 · 9 posts
Booker5 posted Sun, 06 June 2010 at 2:57 PM
I just tried to use this weekends 10% off coupon and it does not work on sale items. The email about the coupon does not indicate this.
Is this an error?
PrestonW posted Sun, 06 June 2010 at 3:54 PM
No error this coupon will not apply to sale items
Booker5 posted Sun, 06 June 2010 at 5:05 PM
As a customer I find the fact that the email doesn't say that annoying.
The recent 30% off coupon (last week?) that worked this way had this stated up front in the email. This one should as well.
Phoenix1966 posted Mon, 07 June 2010 at 12:35 AM
While I hate to contradict Preston, the coupon is working on sales and clearance items.
If you just look at the shopping cart contents on the left after you apply the coupon, the warning "this coupon does not apply to sale or clearance items" appears under the item(s), but the 10% discount is shown on the right side just below the sub total.
I have placed two orders this way with only sales and clearance items in my cart and the discount has been taken off correctly.
Booker5 posted Mon, 07 June 2010 at 7:15 AM
**Phoenix1966
Thanks for the information. I will take another look.
**
tparo posted Mon, 07 June 2010 at 12:00 PM
Hi, I was confused by this coupon as well, I didnt check out because I was unsure whether or not the discount would be applied. There really needs to be clarity on this issue.
PrestonW posted Mon, 07 June 2010 at 12:52 PM
Contradiction is good;-) Ok the coupon should apply to sales and clearance items. Let us know if not. We have made some changes and I thought maybe the coupon was not applying to the sales items when in reality they should be
tparo posted Tue, 08 June 2010 at 5:38 AM
Hi thank you for the reply, it does apply but the fact that it says under the item that it doesnt is confusing. I feel uncomfortably when the bill has conflicting information.
Booker5 posted Tue, 08 June 2010 at 7:24 AM
After having read how the coupons that do not work on sale items work in this thread:
http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2802992 I won't be using any of them in future.
I strongly believe that the merchants here who sell high quality products should be able to set their own prices for their quality work. The marketplace is already seeing a serious decline in the average quality of products and this new type of coupon will make that worse.