Forum: Carrara


Subject: Carrara 8 pro crashing on startup - Help?

servo opened this issue on Jun 09, 2010 · 32 posts


servo posted Wed, 09 June 2010 at 6:53 PM

I'm really frustrated and I hope someone here can help.

I installed Carrara 8 pro a week or so ago and it worked fine, several times.  I was busy with other things and did not try it again until yesterday. 

It now refuses to start up at all.  When I launch the program, I get a very brief view of the start up splash window beginning to form (less than one second) and then the program dies.

The only thing I can think of that is different with my system since it last worked was a set of operating system updates to Windows 7 from Microsoft (part of standard periodic updates).  I'm not savvy enough about system patches to know much of the details.

My system is a PC running Windows 7 (64 bit home).
I have an Intel(R) 3.0 Ghz Core(TM)2 Quad CPU with 8 GB  RAM.
My Graphics Card: is an NVIDIA Geoforce GTS 250:
I thought it might have issues, so I made sure I had the latest driver for it, but that did not help.

In frustration, I also did a complete uninstall and re-install of Carrara 8 pro.
That also did not help, same results.

I have an open support email with DAZ on this problem, but I have not yet received any help from them.   I was hoping maybe by posting here I'd get some additional assistance.

Any help or suggestions appreciated, especially if you have dealt with a similar issue or know of some specific new windows 7 update bug that is biting Carrara.