Scormus opened this issue on Jun 29, 2010 · 4 posts
Scormus posted Tue, 29 June 2010 at 12:13 PM
Please can you re-set the downloads on this order. The system seems very slow and now says I have reached the limit. Never had this problem before.
Regards,
Scormus
KristiS posted Tue, 29 June 2010 at 12:48 PM
Hello,
I have reset your download for you as you requested.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Scormus posted Tue, 29 June 2010 at 4:43 PM
Hi Kristi,
Sorry to be a pain but could you reset again. Same thing happened when I tried one of the files. I killed my antivirus and restarted the PC first. Seems to be running OK now so not sure what the problem was. I had other sites live and no problems with any of them. Anyway a reset would allow me to pull down the whole set. Many thanks.
Scormus
KristiS posted Tue, 29 June 2010 at 6:13 PM
No problem, I have reset this order for you so you can try again.
Always be sure to have your download accelerator/manager disabled as they do not work with our system.
Thank you and have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story