Hdrider opened this issue on Jun 29, 2010 · 91 posts
Hdrider posted Tue, 29 June 2010 at 8:28 PM
Well, I finally go around th installing Poser 8 SR3 and now it has gone crazy. I get this error message where th library section is supposed to be and it just starts churning away.
Is there something I'm doing or not doing.
Version SR2 worked fine and as far as I know, I haven't changed anything.
Any help appreciated....
(The image is kind of small - click on it see better)
No good deed goes unpunished ...
Victoria_Lee posted Tue, 29 June 2010 at 8:34 PM
Poser 8 SR3 = POS
I had to do a system restore to before I installed it to get everything working again. I won't put it on and I filed a support ticket with SM
Hugz from Phoenix, USA
Victoria
Remember, sometimes the dragon wins. Correction: MOST times.
laurieannp1 posted Tue, 29 June 2010 at 8:48 PM
I think that was the error I got when I wasn't connected to the internet.
hborre posted Tue, 29 June 2010 at 8:53 PM
Definitely a network protocol issue. Make certain that firewalls and AV's are not blocking access. Just because P8 was working before, installation of SR3 could potentially be blocked by mentioned software.
bagginsbill posted Tue, 29 June 2010 at 9:33 PM
Some firewalls remember the actual program that you told it was allowed to use the network protocols. When you update to SR3, even though you know it's still Poser, the firewall thinks it's a different program PRETENDING to be Poser. It knows that it is different software.
You have to tell your firewall that the new version of Poser is OK. Go into its config dialog and find the part about individual applications and make it know about the new version. I can't tell you how, nor why you should have to. But that's what needs to be done.
A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit. Meanwhile, 299,000 other people think the upgrade is a good thing and have no problems.
Everybody has a right to an opinion I suppose, even ones that make little sense except to the person who has that opinion.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
Victoria_Lee posted Tue, 29 June 2010 at 9:46 PM
I just know that when I installed the SR 3 I didn't have any network problems, just continual crashes until, as I said, I had to do a system restore to take Poser 8 back to before the SR 3 was installed.
Hugz from Phoenix, USA
Victoria
Remember, sometimes the dragon wins. Correction: MOST times.
ice-boy posted Wed, 30 June 2010 at 6:26 AM
when can we expect PP 2010 SR1?
bagginsbill posted Wed, 30 June 2010 at 8:16 AM
I don't know - I'd be just guessing so it's pointless for me to say. But I know it is being worked on. I don't know what problems are being addressed, if any, but I know it is in progress.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
fatbuckel posted Wed, 30 June 2010 at 9:59 AM
Quote - Some firewalls remember the actual program that you told it was allowed to use the network protocols. When you update to SR3, even though you know it's still Poser, the firewall thinks it's a different program PRETENDING to be Poser. It knows that it is different software.
You have to tell your firewall that the new version of Poser is OK. Go into its config dialog and find the part about individual applications and make it know about the new version. I can't tell you how, nor why you should have to. But that's what needs to be done.
A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit. Meanwhile, 299,000 other people think the upgrade is a good thing and have no problems.
Everybody has a right to an opinion I suppose, even ones that make little sense except to the person who has that opinion.
And everytime any version of Poser misbehaves somehow its almost always blamed on the users computer or settings.Poser is perfect. I stopped using Poser because I couldnt get a useful answer (a couple of you were helpful. You know who you are.) for any problem w/o some sort of smarmy answer. (which is why I quoted YOU. You could have just answered the nice person. Im sure they didnt want to know how many people think the upgrade was neato.I dont think that helped.) And please dont feel obliged to respond to this post because I probably won`t be back to read it.
bagginsbill posted Wed, 30 June 2010 at 10:45 AM
There were two responses in that post. One to the question of why the error is happening. The other to the POS comment.
I'm sorry, but did Renderosity say that it is OK to be disrespectful of others in this forum, or does the TOS say the opposite? Because IMO, calling my work and that of the people at SM a POS is insulting, and I feel my response was within bounds. If you don't like it, take it up with mods. The mods have repeatedly said that posts like YOURS, fatbuckel, where you rant about the communication style of other posters is specifically discouraged, if not prohibited. Further, your characterization of my response as smarmy is inaccurate and inflammatory, which is also discouraged. I did just answer the nice person, in the first two paragraphs. If you're reading something smarmy in it, then that's your fault, because you seem to be reacting to things you think were implied, none of which you qualified, so I can't actually understand what you're talking about. My inclination is to believe you, in fact, don't have anything useful to say and that you don't know what you're talking about.
The last two paragraphs were not directed at the "nice" person, but instead to the comment that my work is a piece of shit. In my head, I had a much more pointed response, but I chose a phrasing that should be considered as delivered with considerable moderation.
I have similar thoughts for you, but I'm keeping them to myself.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
wespose posted Wed, 30 June 2010 at 10:54 AM
Installed SR3, PC is not connected to Internet, so yeah I get this message about http request error. I just click ok , it goes away, Library loads faster than before, Memory leakage is stable, renderings are faster, it seem I can load more hi res figures with super gigantic sized texutre maps and it rendered 100 times faster...soooo...If all I have to do is click ok on this error message while it tries to connect to Content Paradise but fails, Im really ok with that.
ratscloset posted Wed, 30 June 2010 at 10:55 AM
I encourage anyone with an issue to contact Support. If you have an issue and you do not report it, Smith Micro will most likely will not know about it. Provide details of both your system and the issue.
Support will try to duplicate the issue and will offer various different tests and things to try. These are both an attempt to resolve the issue and also to isolate the cause.
Answers with explanations as to the possible cause are trying to explain to both the user and in the case of the forums, other users, why they encountered such an issue.
If you have Poser 8 and are having issues with SR3 (or the program in general) when you contact Support, put Attn: John in the Subject and I will hopeful get the incident to respond to you directly. There have been very few issues reported to Support by users of Poser 8 SR3. Most all of those are resolved (the Library Issue is one that is common with users of specific Security Software as are corrupted Preferences)
ratscloset
aka John
bagginsbill posted Wed, 30 June 2010 at 10:56 AM
To clarify, the OP asked:
Quote - Is there something I'm doing or not doing.
Being the author of that part of the program, I know exactly what that error message means. And being that the error message is specifically about a communication problem, the answer to the question is exactly what I posted. It has nothing to do with "always blaming the user". I blamed the firewall. What the user can do about it was the subject of the question and the answer.
Your irrationality does not invalidate the answer. The fact that this is the answer over and over does not in any way constitute "always blaming the user", but rather "always giving the correct and useful answer."
I'd like it if you went somewhere else to cause trouble.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
bagginsbill posted Wed, 30 June 2010 at 10:58 AM
Oh, and if Victoria had asked for help, I would have helped. For example, I'd ask if an ATI Radeon video card is involved.
But she didn't ask for help. Instead, she declared that the software is a POS, and implied that she would like others to validate her justification for not trying to find out what the problem is and how to fix it.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
Victoria_Lee posted Wed, 30 June 2010 at 1:35 PM
Quote - Oh, and if Victoria had asked for help, I would have helped. For example, I'd ask if an ATI Radeon video card is involved.
But she didn't ask for help. Instead, she declared that the software is a POS, and implied that she would like others to validate her justification for not trying to find out what the problem is and how to fix it.
Not the software, BB, just the SR3 and only on my system. I didn't ask anyone to validate my opinion, just posted what I feel about this particular SR.
No, I don't have a Radeon vid card, my nVidia drivers are up to date, and I never got the error about connecting to the network. What I got was repeated crashes everytime I was in the material room trying to connect a texture to a mat zone. It, also, happened when I was in the Pose room and trying to change from the default to a different pose.
I contacted SM and filed a ticked about it, but never heard anything back from them. I love P8 and wanted to be able to use it even though I still have 6 & 7 installed but with the SR 3 installed it became unusable for me until I restored back to the SR 2.1
I didn't mean to insult you or your work on the project. You know I have the highest respect for you and would never do that. If you took it that way, Ted, please accept my profound apologies.
Hugz from Phoenix, USA
Victoria
Remember, sometimes the dragon wins. Correction: MOST times.
pjz99 posted Wed, 30 June 2010 at 6:43 PM
I have this same problem sometimes (same error #, different event ID). It seems to be a conflict with some part of the web browser - and I actually went so far as to switch from Internet Explorer to Firefox, I still sometimes have the same problem. Usually, lately, it doesn't happen, but sometimes I get this while the web browser is open, and if I close all instances of the web browser I can get Poser going. Sometimes I actually have to reboot (I don't think this has happened since SR3 though).
Quote - A little note - in this forum every person who ever had a problem with anything gets to declare it to be a piece of shit.
That isn't true, this SR has improved a lot of things and I don't walk around saying it's a piece of shit, but I do still have this problem, and have for quite a while now.
http://www.renderosity.com/mod/forumpro/showthread.php?message_id=3596822
bagginsbill posted Wed, 30 June 2010 at 6:53 PM
Small correction - I said "gets to declare" not "declares". I didn't say everybody does it. I said everybody has the ability to do so, but it isn't always a legitimate observation.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 30 June 2010 at 6:58 PM
Aside from that do you have any help for this error?
bagginsbill posted Wed, 30 June 2010 at 7:09 PM
First step is disable the firewall. If it goes away, then its the firewall. Re-enable it and examine its settings.
Second step, as John pointed out, is that the preferences file can become corrupted due to a crash. If this happens, the configured ports may be nonsense, and the communication will fail.
I'm talking so far about a persistent reproducible failure as the OP encountered.
For intermittent failure, I don't know. I don't have intermittent failure and I can't reproduce it.
I have said before, and will say again. It is not possible to debug a problem using a Poser user as my eyes and hands. If you really want me to figure it out, you have to send me your computer. I have no doubt I can fix it. But that's not a workable solution.
So - what should we do?
I have run all the recent versions of Poser on 5 different computers - Win XP, XP Pro, Vista, Win 7, whatever, with all kinds of different versions of Flash, IE, on network, off network, etc. All work perfectly - never crash, never have a comms problem.
I am an expert at debugging problems, but if I'm blind and my hands are tied behind my back, I can't do a damn thing about it.
The only info I get is what users think is important to say. They often don't say things like "My firewall asked me if it was OK to let Poser on the Internet and I said no." In fact, I've had two people outright deny that they did that, when in fact, that is precisely what they did. Then they say "That's not important - it should work without the Internet." And it does work without the Internet. But that's got nothing to do with whether or not the firewall is blocking Poser from INTERNAL communication facilities. The firewalls use the word "Internet" when they actually mean "loopback TCP".
I'm not suggesting that's your situation - I'm just saying this is not an easy thing to debug when people filter the truth, either because they mistakenly decide some fact is not important, or they forget the actual facts.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 30 June 2010 at 7:17 PM
Yeah I don't run with a firewall (just looked in Control Panel -> Security Manager, Firewall is OFF). I don't have any third party firewall tool installed either. I'm sure it's tied to some aspect of the web browser, since it's been dozens of times that this problem has happened and I simply close all instances of the web browser and then Poser will start with no other actions taken - currently running Firefox but IE was a problem with this before also.
Actually it's happened to me many times that this problem appears, I will close all web browser instances, start Poser and the library starts - and then with Poser still running, I start a web browser, and the Poser library will quit refreshing. I can still load content and the library doesn't DIE, but it won't refresh either until I close all running web browsers - then the library will silently start working again, and will refresh etc. without having to re-open Poser. Maybe that info will narrow it down a bit for you.
edit: err, if it helps narrow down even more, I'm running XP Pro 64-bit, with Firefox 3.6.6
LostinSpaceman posted Wed, 30 June 2010 at 7:45 PM
My router is setup as my firewall. Which would esplain why I've not run into the same problems with the library that everyone else has. Mine was the Poser & Poser Pro 2010 both using the same ports when running issue and BB solved that in no time.
bagginsbill posted Wed, 30 June 2010 at 8:32 PM
Quote -
edit: err, if it helps narrow down even more, I'm running XP Pro 64-bit, with Firefox 3.6.6
I had the exact opposite problem you described last year before PPro 2010 was finished. Not with P8, but with PPro 2010. When Poser was running, I could not browse the web. I don't remember what made that go away, but I sort of vaguely have the feeling it involved updating IE or Flash. I've never seen what you describe.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 30 June 2010 at 9:14 PM
Well dang, what good are ya!
ratscloset posted Wed, 30 June 2010 at 9:36 PM
Quote - I contacted SM and filed a ticked about it, but never heard anything back from them. I love P8 and wanted to be able to use it even though I still have 6 & 7 installed but with the SR 3 installed it became unusable for me until I restored back to the SR 2.1
I didn't mean to insult you or your work on the project. You know I have the highest respect for you and would never do that. If you took it that way, Ted, please accept my profound apologies.
II sent you a Site Mail....
For everyone.. if you do not get a response during the business day of your request (After 3:30 to 4:30 PM PT is the next business day) you should check your Spam Filter and then contact support again.
ratscloset
aka John
ratscloset posted Wed, 30 June 2010 at 9:41 PM
I will add that Even if you are not using IE, you should keep it up to date and make sure you install the Flash for IE as well as your default Browser. Poser Library on Windows needs IE to be installed and it is best to keep it up to date. (IE 7 or Later)
And for weird crashes... check your Driver... Windows Updater has a nasty habit of rolling back Drivers with some updates... On Vista, I had to turn it off with my nVidia, because windows want me to install a Driver from 2008...
ratscloset
aka John
pjz99 posted Wed, 30 June 2010 at 9:42 PM
Driver for what?
ratscloset posted Wed, 30 June 2010 at 10:07 PM
Sorry... Video Card...
ratscloset
aka John
pjz99 posted Wed, 30 June 2010 at 11:26 PM
Hdrider posted Fri, 02 July 2010 at 10:45 AM
Hello,
An Update:
I finally got Poser 8 SR3 working. Sort of.
Here is what I did.
I hadn't updated my WinXP OS for awhile so I did that.
Installed IE 7 and the newest Flash player.
Now I don't exactly which one of these was the cure.
SR3 works now but when it first starts up, I get that same error message but if I click on it, it goes away and the libraries appear (like magic). I haven't tested SR3 extensively for crashes but so far so good.
Anyways Thanks to everyone who replied with help.
Later...
No good deed goes unpunished ...
ice-boy posted Fri, 02 July 2010 at 12:03 PM
Smith Micro dont forget to fix the setup room for PP 2010
pjz99 posted Sat, 03 July 2010 at 3:01 AM
If this problem is related to graphics drivers in any way (which I think is very unlikely, but okay), it's across a large range of versions of NVidia's drivers - including the most current version 257.21. Just now I had this type of crash, and then when closing all running web browsers and trying again, Poser actually crashed all the way when I tried to start it. It wrote this message to the Application event log:
Quote - Faulting application poser.exe, version 8.0.3.11793, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004f053.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
That's a Microsoft core OS file (probably you know this).
pjz99 posted Sat, 03 July 2010 at 3:34 AM
Since I'm pretty convinced this is somehow tied to something the web browser is doing based on how it's been behaving for me, and it's been happening with both Internet Explorer and Firefox, I went ahead and reinstalled the Flash Player:
Version 10,1,53,64 installed successfully
pjz99 posted Sat, 03 July 2010 at 6:08 PM
reinstall of Flash didn't affect anything, I still have this - isn't the new Poser library built with Adobe FLEX? Is there a full install of whatever guts FLEX relies on that I should try installing?
Miss Nancy posted Sun, 04 July 2010 at 3:06 PM
did bill explain how it works in OS X, where explorer isn't present on the machine?
ISTR he said OS X had various features that required alotta extra work in re: poser interface.
there's a flex folder installed in the poser 8 runtime.
pjz99 posted Sun, 04 July 2010 at 3:11 PM
Yeah I'm thinking it's possible that some other Adobe or MS update is conflicting with that - there may be an operating system hook that both Poser and some browser component that cannot be shared, or Adobe has some mechanic that detects if a Flex component is already running and prevents multiple instances, something like that.
mackis3D posted Sun, 04 July 2010 at 10:45 PM
pjz99: I'm also working with WinXP 64 bit. The ntdll.dll file should be in WindowsSystem32, in my case the version is 5.2.3790.4455 (size 1,20 MB) - seems to be the same like yours except yours is branded as a "faulted modul". In any case I would copy it from the Windows install CD (where you have to find ntdll.dl_ or some ending like that) and replace it to exclude that as a mistake.
I cannot help with your Adobe Flex problem because I'm working with PP2010 that has both Air and Flex from Adobe and I'm glad that works... well except when I was not connected to the internet because then I had a similar message like you only it did not crash and when I clicked it away the library opened, but that problem was solved after a restart of the PC when I remember correctly, anyway your problem seems to be much heavier.
pjz99 posted Mon, 05 July 2010 at 12:36 AM
Maddeningly, this conflict problem also manifests with MS Outlook 2003 - right now when it is open, Poser's library can't run. When I close Outlook 2003, Poser starts OK. Pretty sure that this ancient version of MS Outlook cannot be making use of Flex.
I won't be touching my core OS files for this problem, thanks for the suggestion though.
ralphxxxxx posted Mon, 05 July 2010 at 3:34 PM
SP3 works fine for me, exept the error-message shown in the first posting. But clicking "ok" solves it and the liberary appears how it should (loads very much faster than before - big improvement)
Don't know if it helps to solve the problerm, but it only happens, when the computer is not connected to the internet (I'm working offline almost all the time - have a second PC for internet-activities). When having an internet connection, the error doesn't occure.
I definitifely have no problems with my browser or firewall-settings, it simply depends from being offline/online.
Maybe other users may have an additional problem with their browser or firewall, but I the general-problem seems to be, that Poser8 with SP3 askes for an internet-connection at startup (obviosly it has something to do with content-paradies in my case). If the connection is missing - no matter if it's caused by a fault of the firewall/browser or just being offline intentionally - Poser gives out the error-message.
My OS is WIN-XP/SP3 and IE8 with the latest updates. Oh - and the automatic update-function at startup within Poser is disabled in my settings. So that cannot be the reason either.
Poser still might not be perfect - and never was - but at least I see, someone cares for it and doesn't leave us users alone. Thanks!
bagginsbill posted Mon, 05 July 2010 at 5:33 PM
ralph-
You say your error is the same as the OP - really the same? Just so you know, similar does not mean the same, and it kind of confuses the issue to talk about being connected to the internet or not.
You get the error where it says "op=appConfig", but it still works? I find that impossible. If the application cannot get it's initial application configuration (op = appConfig) it will not work.
(Note: I wrote the program)
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Mon, 05 July 2010 at 5:57 PM
I'm kinda coming to believe this is a bug in Flex under my version of Windows and I'm just boned.
ralphxxxxx posted Tue, 06 July 2010 at 2:00 PM
However, it is reproduceable at any time I want.
Poser 8 starts without any problem and errors, when my computer is connected with the internet. When I start Poser while being offline, the fault-message pops up right after loading and the inventory (and only that) looks completely blurry. When I click the ok-button, the message dissapeares, the inventory becomes focussed and Poser works as usual.
Have no glue of programming, so I don't know, if my experience is from any use to cure the bug. But if I can help, I'll shurely cooperate as good as I can with my limited knowledge.
raven posted Tue, 06 July 2010 at 2:07 PM
That particular message pops up when you aren't connected to the 'net because Poser can't reach ContentParadise, that's all.
pjz99 posted Tue, 06 July 2010 at 2:13 PM
That must be a difference in our operating system - I have the same error #2032 but it manifests differently (I don't get the blurred background library and when I get this error, the library will not start at all).
raven posted Tue, 06 July 2010 at 2:40 PM
Attached Link: http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2778571&page=4
latexluv's post halfway down the page on the linked thread has some tips that may help with that message pjz99, including editing the hosts file. I say this because it mentions the address that is in your error message in the fixes.
ralphxxxxx posted Tue, 06 July 2010 at 2:43 PM
Quote - That must be a difference in our operating system - I have the same error #2032 but it manifests differently (I don't get the blurred background library and when I get this error, the library will not start at all).
And does it make any difference, if you are connected to the net or not?
You might be right, that the different behaviour can be a result of differences in OS, configuration or even different programs running in the background.
As said, I've installed Poser on a machine, that is running offline almost all the time. It is only connected to the internet for updates. So I've kept it minimalistic: no other browser than the standart IE8, no firewall (just using the hardware-firewall of the router) or other applications, that are often used for various internet-activities.
Oh, and referring to ravens post above: I also interprete it in a similar way and Poser just doesn't find the path to contend-paradies - of course it doesn't when being off-line. But I really ask myself, why Poser suddenly needs a connection to Contend-Paradies at startup, or better said, why it needs any internet-connection. This was never before and I don't think, it was intended with the update.
Could understand, that Poser tries to connect with SM, when the automatical update-function is enabled, but I have turned it of for a good reason.
Mhh, just a consideration: Have choosen to import my old settings when updating to SP3. Can this setting have any influence, why it obviosly works for most users and for some doesn't?
However, I leave it up to Bagginsbill to draw his conclusions. He's the man, who knows the programm better than everyone else.
pjz99 posted Tue, 06 July 2010 at 3:30 PM
Thanks Raven I'll take a look at that.
bagginsbill posted Tue, 06 July 2010 at 3:50 PM
The reason it talks to content paradise is simply to ask CP what the search criteria are. For example, you can search by vendor, among other things. The exact set of search parameters is retrieved from CP itself, and used to populate the search tab controls. Of course, if you have no connection to the net, then you can't search CP, and so you couldn't care less that the GUI doesn't know how to perform such a search, since it isn't possible anyway.
It was designed this way for a very good reason. Suppose the people who maintain CP want to introduce a new way to search. They can do so without asking me to change the library GUI. The library GUI search criteria are completely under the control of the CP administrators and programmers, so they don't have to ask me to change the library GUI if they decide to change how you can search CP.
Also, the same library GUI is now used in Anime Studio. It, too, can search CP for Anime Studio content, and applies the same kind of logic to deciding how to perform a search. The ability to use the same library GUI in all of Smith Micro's graphics products (not just Poser) was one of the design goals. In particular, it was a very prominent driver of the requirements that led to the whole thing being built in Flex. In the past, there were quite a few armchair quarterbacks who demanded to know "what bonehead decided to implement the library GUI in Flash". I was unable to answer at that time, because the plan to use it in other products was proprietary information, and I did not have the right to explain that requirement. Therefore, the whole thing seemed unjustified. I repeatedly tried to imply that there was more to it than Poser, but I could not come right out and say so. But now it's out in the open, so now you know. Anime Studio had a completely inferior content browser. Now it has a good one, and SM only has one code base to maintain for that functionality, which is a good thing with regard to software maintenance and quality.
The error message is talking about the same symptom, i.e. "I can't talk to who I'm trying to talk to", but the reason is very different from the OP error, and also different from pjz99's error. And also, who it is unable to communicate with is different. When the "who" is 127.0.0.1:11531, that's the Poser program local application server, not CP. It is reached via the internal loopback address. It does not involve a network connection, and being connected to any other computers is completely unnecessary.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Tue, 06 July 2010 at 4:57 PM
I checked my windowssystem32driversetchosts file and it already contains:
127.0.0.1 localhost
I'd actually be kinda surprised if it was that anyhow, since my problems seem to be pretty much always in connection with a running web browser (or now, sometimes with MS Outlook 2003). Today is a good day and I'm actually not having it at all.
ralphxxxxx posted Tue, 06 July 2010 at 5:32 PM
Thanks for reply!
So it's more a feature than a mistake in my case - lol. So I'm sorry, that my posting wasn't more helpful to solve the problem for those, who definitifely have more trouble than me.
I personally can live with the one mouse-click to make the error-message dissapearing. Finally the liberary loads within seconds - in the past it lasts up to one minute. Under the line that's much better than before, even with the unnessessarty fault-message.
However, if there's a solution to stop this message when working offline, let me know, please!
ratscloset posted Tue, 06 July 2010 at 10:05 PM
Quote - I checked my windowssystem32driversetchosts file and it already contains:
127.0.0.1 localhostI'd actually be kinda surprised if it was that anyhow, since my problems seem to be pretty much always in connection with a running web browser (or now, sometimes with MS Outlook 2003). Today is a good day and I'm actually not having it at all.
Maybe Bagginsbill knows, but if not, contact Support. I recall an issue with Outlook 2003 and Localhost Servers. I am not sure if it is related to a specific Security Software or Outlook itself, but since you mentioned it, it reminded me of the issue.
I think the solution is to make sure all parts are up to date (Flash, Outlook, OS, etc...)
ratscloset
aka John
pjz99 posted Tue, 06 July 2010 at 10:49 PM
It's rare that Outlook shows this problem, and in any case I can't update it any further (it's 8 years old now) - the great majority of time it's the web browser that shows this conflict problem I have, and often I don't even have it running anyway.
Web browser, Firefox, is completely up to date along with all installed plugins for it, which I can count on one hand.
The OS is up to date.
Flash player I just reinstalled (10,1,53,64).
I have a full license and install of Adobe Design Standard CS3, which includes a bunch of crap. It wouldn't surprise me if some part here is the culprit but I don't have any way to check this. Asking again, is there a full install of the Flex guts somewhere? CS3 contains a package called "ExtendScript Toolkit 2" for example (maybe I'll uninstall that part).
There is a mass-update for Adobe CS3 that is part of Device Central, which I've just run for all installed Adobe products (no updates found).
bagginsbill posted Tue, 06 July 2010 at 10:58 PM
Flex is a library and using it I built the SWF file. In the end, Flex is just Flash with a bunch of business-type GUI components, instead of just animated sprites.
The Flex library is built into the program - it's not something you have installed. But the Flash player is separate.
The same is true of the AIR version of the library. It's still Flex, but running inside the AIR application interpreter, instead of the Flash engine. Updating (or de-updating) AIR or Flash has some impact on how the software works.
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pjz99 posted Tue, 06 July 2010 at 11:03 PM
Is it possible that this library exists in more than one file? What is the file(s) name? I have all this Adobe crap installed, it wouldn't surprise me if it's in more than one place.
bagginsbill posted Tue, 06 July 2010 at 11:05 PM
You don't have the Flex library. I have it. I linked it into the LSMGUI.swf file.
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pjz99 posted Tue, 06 July 2010 at 11:20 PM
Okay, the runtime that interprets/executes it .
bagginsbill posted Tue, 06 July 2010 at 11:56 PM
That's the Flash player. Flash10.ocx I think. I'm not really sure.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 07 July 2010 at 12:12 AM
Tsk. I guess I'll go research this (really shocked you don't know this).
pjz99 posted Wed, 07 July 2010 at 12:14 AM
For the curious:
http://en.wikipedia.org/wiki/Adobe_Flex
Release history
pjz99 posted Wed, 07 July 2010 at 12:16 AM
Actually it sounds like I should be looking at Adobe AIR (Integrated Runtime)?
edit: that is versions 1.0, 1.5, 1.5.1, 1.5.2, 1.5.3, and 2.0. Which one is preferred? Latest?
pjz99 posted Wed, 07 July 2010 at 12:40 AM
I've just downloaded and installed Adobe Air 2.02. The core DLL seems to be "Adobe Air.dll". If I am barking up the wrong tree please let me know what I should be looking for.
searching for copies of this DLL on my entire hard drive right now...
pjz99 posted Wed, 07 July 2010 at 12:43 AM
The preferred location seems to be Program Files (x86)Common FilesAdobe AIRVersions1.0
version 2.0.2.12610 (this matches what I downloaded)
pjz99 posted Wed, 07 July 2010 at 12:48 AM
Okay, there is only one copy of "Adobe AIR.dll" on my entire hard disk. I'm still pretty suspicious that there is some other runtime environment invoked by the web browser that is hooking something that it doesn't want to share, so I guess I'll look for what that might be (maybe some old version of Flash component before Adobe renamed it all to AIR).
pjz99 posted Wed, 07 July 2010 at 12:56 AM
I've found Flash9d.ocx in C:WINDOWSsystem32MacromedFlash
and Flash10d.ocx in C:WINDOWSSysWOW64MacromedFlash
I'm pretty suspicious that this is the cause of my problem, that some web app is invoking one of these and Poser prefers the other. I can see why I have two, because I'm running XP 64, and the 32-bit version is provided for legacy support, but I wonder if I really really need it. I'd like some advice on which of these is preferred - Bagginsbill I know you already said 10, if you could give this some thought I'd really appreciate it. I am willing to try disabling one of these to see if it kills my problem, although Adobe is kinda like ninjas, sneaking this stuff in quietly with other patches so it might get resurrected. Thanks.
pjz99 posted Wed, 07 July 2010 at 12:59 AM
It occurs to me that the reason I sometimes have this "conflict" problem with MS Outlook is probably because someone sends me an email with embedded Internet content, and this invokes web browser components, and among those is whatever Poser also wants but is not able to get (maybe one of these Flash*.ocx files).
nruddock posted Wed, 07 July 2010 at 2:34 AM
Quote - It occurs to me that the reason I sometimes have this "conflict" problem with MS Outlook is probably because someone sends me an email with embedded Internet content, and this invokes web browser components, and among those is whatever Poser also wants but is not able to get (maybe one of these Flash*.ocx files).
My theory is that as Outlook very likely uses the IE core for rendering HTML content, it hooks or proxies in some protection which unfortunately affects other instances in other programs using the same core components.
pjz99 posted Wed, 07 July 2010 at 2:38 AM
Maybe, but my major problem isn't with Outlook, it's almost all with the running browser itself (whether IE or Firefox).
bagginsbill posted Wed, 07 July 2010 at 8:35 AM
Paul,
I'm confused. You're talking about AIR and browsers and Poser 8. AIR is the standalone Flash player that allows developers to deploy Flash applications that run as if they are full-fledged Windows applications, with full file system capabilities. AIR is not in any way connected to browsers, or Poser 8.
There is an AIR version of the library for Poser Pro 2010. But we're talking about Poser 8, right?
So you have the Flash version if the library. This is the version that needs browser components, only because Flash needs to be embedded in a Browser. AIR applications do not need to be embedded in a browser.
Now, as to Flash10d, well that is a very buggy version. Google it - tons of problems. In my work with NCR, we do digital signage and for a while we were using Flash10d in the players. It was constantly crashing, leaking memory, and generally causing havoc. At the time, it was the newest version. After months of debugging, we went back to Flash10c and all was well. I was tearing my hair out over that one - accused of producing a bad media player when it was a bad Flash.
Meanwhile, I'm using flash10h.ocx now and it works great.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
bagginsbill posted Wed, 07 July 2010 at 8:37 AM
Quote - I've found Flash9d.ocx in C:WINDOWSsystem32MacromedFlash
and Flash10d.ocx in C:WINDOWSSysWOW64MacromedFlash
I'm pretty suspicious that this is the cause of my problem, that some web app is invoking one of these and Poser prefers the other. I can see why I have two, because I'm running XP 64, and the 32-bit version is provided for legacy support, but I wonder if I really really need it. I'd like some advice on which of these is preferred - Bagginsbill I know you already said 10, if you could give this some thought I'd really appreciate it. I am willing to try disabling one of these to see if it kills my problem, although Adobe is kinda like ninjas, sneaking this stuff in quietly with other patches so it might get resurrected. Thanks.
Actually, it isn't provided for legacy support. It's provided because there is no such thing as a 64-bit Flash player. This is a serious problem that Adobe refuses to answer.
That is why Poser Pro 2010 had to have a standalone library for the 64-bit version of Poser. It is not possible to use the embedded Flash player in a 64-bit application, because there is no such thing.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 07 July 2010 at 8:46 AM
I asked you this stuff and you told me you weren't really sure, so I decided to try some things instead of sit here with my thumb up my ass, in silence, because I couldn't run a web browser for streaming audio while working in Poser (which is pretty much constantly, lately, so that is a lot of silence and a lot of thumb up the ass).
Today you sound more sure. That is good. I'll try renaming Flash9d.ocx so hopefully it will not get run. Where did you get Flash10h? I just installed a couple of days ago and it seems to have installed 10d.
pjz99 posted Wed, 07 July 2010 at 9:02 AM
A little FYI: the Flash Uninstaller from Adobe removed Flash10d.ocx, but it did not remove Flash9d.ocx. Heads up.
uninstaller obtained from http://kb2.adobe.com/cps/141/tn_14157.html
pjz99 posted Wed, 07 July 2010 at 9:19 AM
Rerunning the installer from the Adobe page http://get.adobe.com/flashplayer/, it installs successfully but I am left with NO version of Flash*.ocx. Poser 8's library will not start. I suspect this is because I browsed there with Firefox. I'll try the MS Internet Explorer install.
edit: Okay, that worked, the MS Internet Explorer version of the flash installer (offline installer install_flash_player_ax.exe) wrote me a nice fresh Flash10h.ocx. I'll monitor this a while and see how it behaves. Thanks.
ps: I manually deleted the WindowsSystem32Macromed directory that contained the old Flash9d.ocx. If it turns out I needed that for some other app I'll deal with that when it comes up.
bagginsbill posted Wed, 07 July 2010 at 10:20 AM
pj,
Earlier and more than once, you told me you had installed Flash 10.1.53.64. That is Flash10h. But more recently you revealed that you had Flash10d.ocx, which is decidedly not 10.1.53.64.
When I was operating under the assumption that you were up to date, I had nothing to say. Once you pointed out that you really weren't up to date, then that changed my options.
Sorry. I can only go on what you say. I think I mentioned this sort of problem a while back.
Here's what you said:
Quote - Since I'm pretty convinced this is somehow tied to something the web browser is doing based on how it's been behaving for me, and it's been happening with both Internet Explorer and Firefox, I went ahead and reinstalled the Flash Player:
Version 10,1,53,64 installed successfully
...
reinstall of Flash didn't affect anything, I still have this
Apparently that wasn't true.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 07 July 2010 at 10:38 AM
That version 10d was what was in place after the installer ran, and the version info was what I cut and pasted from the installer, so Adobe's the ones at fault. This was why I was asking you what the file names were.
bagginsbill posted Wed, 07 July 2010 at 10:56 AM
Yes well we all don't know what we don't know.
We didn't know the installer could claim to be successful while actually not being successful.
The installer web page does say you must uninstall previous versions first. I'm guessing that if you fail to do so, the installer just goes ahead and does nothing, without checking. I suppose that's why they tell you in the instructions to uninstall first - because the installer doesn't.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 07 July 2010 at 11:05 AM
I think what might have happened with the previous attempts with the installer was that the Firefox version simply does not write flash*.ocx, it writes FlashUtil10*_Plugin.exe.
Running the uninstaller didn't get Flash9d.ocx, which I'm fairly sure was the real cause of my problem - if I didn't have the name to go search for it then it would still be there (I removed it by hand). I'll find out over the next few days I guess.
pjz99 posted Wed, 07 July 2010 at 7:21 PM
I was so hoping this was fixed. No apparent change, right now if a web browser window is open then Poser won't start (sometimes the whole app just hangs on startup, once I got error #2032 and just the library wouldn't start), or if Poser is already running and then I open a web browser window then the library will stop refreshing. I searched my hard disk again and I only have Flash10h.ocx anywhere on the disk. The times Poser hangs on startup, this event is written to the Application event log:
Faulting application poser.exe, version 8.0.3.11793, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004f053.
bagginsbill posted Wed, 07 July 2010 at 7:34 PM
Sorry. I have no more clues why this is happening. I had hoped it was a Flash problem.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 07 July 2010 at 7:41 PM
So did I, I was really hoping it was that multiple versions thing because that'd be an easy fix to remember.
pjz99 posted Wed, 07 July 2010 at 7:47 PM
Occurs to me I should go back to Internet Explorer for a while, since Firefox seems to work completely different with respect to Flash/etc (*_plugin.exe instead of *.ocx).
pjz99 posted Wed, 07 July 2010 at 11:10 PM
Internet Explorer 8: You are the weakest link. Goodbye!
(rolled back to IE7 for reasons not related to Poser, damn thing was auto deleting all cookies every time I started it)
WandW posted Thu, 08 July 2010 at 12:40 PM
I have blocked IE8 from installing, and I only use IE7 for Windows Update.
When updating Flash, keep in mind that there are separate plugins for IE and Firefox; you indeed need to update the IE one. They should coexist well.
----------------------------------------------------------------------------------------
The Wisdom of bagginsbill:
"Oh - the manual says that? I have never read the manual - this must be why."
pjz99 posted Thu, 08 July 2010 at 12:48 PM
Well evidently there is some kind of overlap, at least in my case (Windows XP Pro 64-bit). So far, fingers crossed, Poser has not gotten so stuck that it just won't run at the same time as IE7, but it has crashed on startup a couple of times.
Turns out IE7 is doing that same crap of inexplicably deleting cookies (different problem obviously) so that seems to be some settings problem that was retained, despite forcing default settings. There is such a thing as making software too user friendly.
pjz99 posted Fri, 09 July 2010 at 5:53 PM
More information:
A couple of days without this problem, running IE 7. I got bold and decided to try loading Firefox. IMMEDIATELY - I mean literally right after I loaded Firefox - this problem appeared again. Closed Firefox, Poser starts correctly - open Firefox, Poser won't start. This is while MS IE 7 is currently running (I'm typing this post in via the IE window).
Moral to the story seems to be, if you are a Windows XP Pro 64-bit Edition user, be wary of the Flash*_Plugin.exe flash player (which Firefox and probably other browsers has to use), while the Flash*.ocx player (specifically version 10f, which Internet Explorer uses) seems to work OK.
pjz99 posted Wed, 14 July 2010 at 9:17 AM
A little followup: After a week of staying with Internet Explorer I haven't had this problem with the Poser library any more. I actually switched back to IE 8 a couple of days ago after I finally found a workaround for the unrelated cookie deleting problem. I'm pretty sure the FlashUtil10f_plugin.exe version of the flash player (the one Firefox uses, and probably other browsers) is bugged, at least under Windows XP Pro 64-bit.
bagginsbill posted Wed, 14 July 2010 at 12:03 PM
Well that's good news.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Wed, 14 July 2010 at 12:05 PM
Ratscloset if you're still monitoring this thread you may want to keep this in mind and/or pass along to the rest of the support team, save you some pain.
WandW posted Wed, 14 July 2010 at 5:13 PM
I had a similar error (I didn't write it down) pop up on me last nite-I was using Poser on an airplane (I was too cheap to pay $6 for Direct TV) , and I had my wireless card turned off. I hit the OK button and the Library worked fine from there' Now that I'm home I'll give it a try...
...It works fine when connected to the Network. Why would the Library care if the LAN were connected?
----------------------------------------------------------------------------------------
The Wisdom of bagginsbill:
"Oh - the manual says that? I have never read the manual - this must be why."
bagginsbill posted Wed, 14 July 2010 at 5:26 PM
It wants to know how to search CP - it does a quick blip to ask CP what the search criteria are - list of vendors, sale categories, etc. It's not important if it fails.
Renderosity forum reply notifications are wonky. If I read a follow-up in a thread, but I don't myself reply, then notifications no longer happen AT ALL on that thread. So if I seem to be ignoring a question, that's why. (Updated September 23, 2019)
pjz99 posted Thu, 15 July 2010 at 3:36 PM
I just took a patch from Microsoft's automatic updates, and it seems to have upset the delicate balance I had - problem's back, web browser running anything to do with flash = no Poser library.
pjz99 posted Thu, 15 July 2010 at 5:21 PM
Well, uninstalled/reinstalled Flash and updated my tablet driver for luck, it seems to be OK for now at least. Very frustrating.
ratscloset posted Fri, 16 July 2010 at 7:49 AM
Quote - Ratscloset if you're still monitoring this thread you may want to keep this in mind and/or pass along to the rest of the support team, save you some pain.
Can you send the details into Support... Put Attention John on the Incident Subject... I actually want to try this on my XP 64 Machine. I have tried to follow all you said in this Thread, but I could not duplicate it, so I am sure I am missing something (or maybe there is another factor and our comparing can find out exactly what is the cause)
ratscloset
aka John