karibousboutique opened this issue on Jul 13, 2010 · 6 posts
karibousboutique posted Tue, 13 July 2010 at 7:02 PM
My cows are dying.
Seriously, I'm having MAJOR issues trying to use Vue 8 Studio's hypervue with my Windows 7 x64 machines. I have opened a tech support incident at e-on, but they insulted me by telling me to do something that I CLEARLY stated I tried already -- they didn't even read my whole report. And I'm aging as I wait for further help. (And I can't even BUY phone support, because they only offer it on Vue infinite and above!!) I'm praying someone here can perhaps provide some assistance, though I actually think this is a bug and they need to fix it.
I have 3 PCs at home. (Specs for all 3 listed at the bottom of this post.) Two of them are i7 machines running Windows 7 x64 (1 desktop, 1 laptop). The third is an older dual-core laptop running Windows 7 x32. I am a Vue Studio user, though I slowly upgraded from Frontier to Esprit to Studio by purchasing modules. Bottom line is this: When I set up hypervue, I have no problems finding render cows on all 3 machines. The cows update automatically if needed, to match the version of Vue currently running. The environment, scene, and textures are all sent to the cows. However, especially on renders with GI atmospheres, during the prepass render on the x64 machines, the render cows crash.
The cow on the 32-bit dual core NEVER crashes.
I have tried running as an administrator -- both Vue and cows -- and in every compatibility mode listed. I have tried rendering to only 1 64-bit cow, to both 64-bit cows, or to all 3 cows. I have tried turning off windows firewall, turning off my antivirus, opening holes in the firewall for cow and hypervue ports. I have checked to be sure the version numbers are the same in hypervue and the cows. I have tried running vue on the 64-bit desktop and rendering to the farm from there. I have tried running vue on the 64-bit laptop and rendering to the farm from there. I have made sure the port numbers were correct in all places. I have auto-discovered cows. I have added cows manually. I have tried the most recent stable release. I have tried the beta release.
I have tried everything short of animal sacrifice. And I'm MORE than ready to start butchering render cows at this point. Just give me a shotgun, and I'm there.
The result is ALWAYS the same. Render cows will crash on the 64-bit machines before the render finishes. ONLY the 32-bit slowpoke renders without crashing. And what the heck is the point of a network render when it's FASTER to use the single-machine render engine instead??
HELP?? SOMEONE?? PLEASE?!!
Per my license, I have Vue installed on both the laptop and the desktop, though I only ever run it on one machine at a time.
DESKTOP (Vue Studio and Cow installed) -
Intel CORE i7 920 (2.67 GHz)
12 GB RAM
NVIDIA GeForce GTX260
Win7 x64
LAPTOP A (Vue Studio and Cow installed) -
Intel CORE i7 720 (1.60 GHz)
4 GB RAM
ATI Mobility Radeon HD4650
Win7 x64
LAPTOP B (Cow only installed)
Intel CORE2 Duo T6500 2.10 GHz
3.0 GB RAM
Integrated graphics
Windows 7 x32
ANY advice would be GREATLY appreciated.
Intel Core i7-8700 6-Core 3.2 GHz (4.6 GHz Turbo), 32GB RAM, two GeForce GTX 1080 Ti GPUs
DS 4.10, Photoshop CC and CS6, Poser 11 Pro, Vue 2016, CarraraPro 64bit, Autodesk Inventor, Mudbox, and 3DS Max