sigilind opened this issue on Aug 16, 2010 · 10 posts
sigilind posted Mon, 16 August 2010 at 10:51 AM
Hi Renderosity Team,
I also just ordered the 100 $ Gift Certificate
Order#: 111804481
Date: 2010-08-16
No Code in my Account.
That is the third Time I have ordered a Gift Cert and didn't get the Code until I posted in this Forum.
Others seem to have the same Problem.
I think there should be some improvement.
Regards Sigmar
KristiS posted Mon, 16 August 2010 at 11:07 AM
Hello,
I have fixed this for you so you will now see the code in your account.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
sigilind posted Tue, 17 August 2010 at 12:20 AM
Hi Kristi,
thank you very much for your help.
I wanted the Gift Cert for myself, but when I enterd my own Username sigilind a message popped up telling me that I cannot purchase a Gift Cert for myself.
If I enter nothing the Gift Cert will not show up.
Is there no way around this?
I regulary buy every month on Renderosity and would like to buy a Gift Cert at the beginning of the month. But I refrained from that because it does not work correctly.
Regards
Sigmar
KristiS posted Tue, 17 August 2010 at 8:40 AM
Hello,
We are looking into this and for right now, the only thing you can do after buying a gift certificate when paying through paypal is email us so we can manually fix it for you.
When you pay using a credit card, the code shows up in the account under the "gift certificate" link.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
kamiyu posted Thu, 19 August 2010 at 12:23 PM
Hi Renderosity Team,
I have same problem, I also just ordered the 100 $ Gift Certificate
Order#: 111804553
Date: 2010-08-16
No Code in my Account, and gift certs.
I didn't use my gift certs, so paid with paypal.
please check my gift code.
Regards kamiyu.
[
](http://www.renderosity.com/FCKeditor/editor/account.php?ViewOrder=111804553)
KristiS posted Thu, 19 August 2010 at 3:21 PM
Hello,
I have fixed this for you so you will now see the code in your account.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
technonaut posted Fri, 20 August 2010 at 7:36 AM
Same problem for me - can you fix it? Order number 111804502.
Thanks!
KristiS posted Fri, 20 August 2010 at 9:18 AM
Hello,
I have fixed this for you so you will now see the code in your account.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
pines posted Tue, 24 August 2010 at 5:04 AM
I have same problem.
I bought $100 Gift Certificate for me.
Order number 111804533
Order Date 08/16/2010
I sent a site email to "Store Staff".
But I do not yet receive an answer.
So I write it in this forum.
Thank you.
KristiS posted Tue, 24 August 2010 at 11:36 AM
Hello,
I have fixed this for you so you will now see the code in your account under "gift certificates".
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story