kfox opened this issue on Aug 19, 2010 · 6 posts
kfox posted Thu, 19 August 2010 at 2:21 PM
Hi - I'm another of the guilty parties who bought a GC and didn't enter a name at purchase time. Could you please correct my account and add the number for me? Order 111804531.
Second problem is Order 111805929, which didn't go to PayPal. Guess I hit the wrong button or something? How do I finish the order and pay for it?
Thanks!
KristiS posted Thu, 19 August 2010 at 3:19 PM
Hello,
I fixed the Gift certificate for you so you will now see the code in your account.
As far as the paypal payment goes, please see the link from our FAQ section for further assistance.
http://www.renderosity.com/mod/service/index.php?questionid=619
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
kfox posted Fri, 20 August 2010 at 1:55 PM
Got the GC, but the other order is still showing up as unpaid, even though I followed the instructions and sent a payment through PayPal. Can you check on that?
Thanks for your help Kristi!
KristiS posted Fri, 20 August 2010 at 2:16 PM
Hello,
I have verified your paypal payment and mark your order as paid.
Thank you and have a nice day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
kfox posted Fri, 20 August 2010 at 2:21 PM
Thanks for getting me all straightened out, Kristi!
KristiS posted Fri, 20 August 2010 at 2:54 PM
You are very welcome : )
Have a wonderful weekend!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story