Forum: MarketPlace Customers


Subject: New Store Layout (Feedback)

Acadia opened this issue on Aug 26, 2010 · 41 posts


Acadia posted Thu, 26 August 2010 at 1:23 AM

The new store layout with the tabs has left me speechless; and not in a good way!

It's annoying as all heck having to click on tab after tab to get the information I am seeking in order to determine whether I want to purchase the item or not.

In addition to that, the product requirement has now become a scavenger hunt!   For example I was looking at this product:

https://market.renderosity.com/mod/bcs/index.php?ViewProduct=74834&vendor=black-eye

I looked and looked at that item trying to determine if it was a stand alone package or not.  At one time all I had to do was look at "product requirement" to see. But not anymore!!

I noticed that some items for sale have 3 additional images of the package located in a frame under the main image.  On the above linked package I noticed a frame with 3 additional images too, and clicked on the one that stood out  ( red coffin).  It took me to a separate product page.

The package looked similar and that is the only reason I scrutinized the above linked item more. After going tab to tab and back again, I finally noticed, squished between a line and the tabs,  that the above linked item is an addon not a stand alone item.

If you want to make the MP user friendly, you will stop doing things that make it a horrendous effort to shop in your MP!

It's bad enough that the freestuff has become a virtual click fest, but now you have to turn the MP into one too?!

If the goal is to make money and keep this MP alive, then start listening to your members and stop destroying the site!

I can see the merit of some tabs, but certain basic information should be readily available at a glance without having to resort to playing seek-and-find.

Please:

1.  put the product requirements back in the open;

2.  put the basic description up front under "Description" and not under "Editorial";

3.   if you are going to offer additional images for the product, do it for all products, not just for some. Please note the following links for examples:

A) This link has 3 additional images below the main image.  And at the very bottom it states: ** "Customers how bought this item also bought"** ; and provides links to additional packages.
https://market.renderosity.com/mod/bcs/index.php?ViewProduct=74602

B) Compare that one to this one that has no additional images listed below the main image, at at the bottom states "Related Products".
https://market.renderosity.com/mod/bcs/index.php?ViewProduct=74834

Notice the description in both are completely empty and that the information and images are found under the "Editorial" tab.

When I go to a store be it physically or virtually, I don't want to have to play hunt-and-seek to find out the information I need in order to decide to buy the item. I expect that information to be laid out for me in a clear and easy to find manner, not hidden behind doors and tabs.

Oh, and for the record:

Description = To describe
Editorial = To present an opinion

IMHO the only thing that should be under editorial is if the Vendor has any additional comments and/or tips on how to use their package... IE: Render settings, light settings, etc.  It shouldn't contain the description of the product or the product requirement.

 

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi