Forum: MarketPlace Customers


Subject: 'You have exceeded the maximum number of downloads allowed for this product.'

MtnMist opened this issue on Sep 19, 2010 · 3 posts


MtnMist posted Sun, 19 September 2010 at 7:42 AM

I am redownloading all of my purchases to my new computer and ran into this message but only with one product (so far) out of several hundred.  It is in Order#: 111633443  - Daydreams & Nightmares for The Wings (9/4/09).  Can I please have this download reset?  Thanks in advance.

eta:  the first download attempt was nearly complete and the download froze.  When I finally stopped it and tried to restart it is when the message came up.  This happened with several others but they redownloaded just fine with no 'exceeded' message.