Do product updates have to go through review just as products do before the updates are released?  I ask this because Natu 3 had an update submitted 5th October according to the vendors blog, but my account reflect no update available yet.

Thank you.

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Consider me insane if you wish, but is your reality any better?

Hello,

To receive the update, all you need to do is redownload the product.

Hope this helps and have a great day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Sorry if it has indeed been updated, the update isn't appearing.  I have downloaded the file again, and it is the exact same file from purchase before the update.  Contacting the vendor to make sure I understood correctly that it has been updated.  Or if anyone on staff cares to translate and tell me if I'm getting a correct translation, here is a copy of the blog posting.

"簡易的なNATUの服作りセット (必要な箇所のobjファイルと全身、上半身、下半身等のBlank cr2ファイル)
を用意しました。
必要な方は気軽に連絡下さい。

※もうすぐレンダロにNATU3をUpdateします。服作りセットの骨はUpdateした骨です。
大きく修正したわけではないので、差し支えないと思います。

親指と小指の骨を修正。
NATU_Pose04を修正。

※2010年10月5日
Renderosity に「CL-Natu3_Set_01_UD」を Upload しました。"

Thank you.

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Consider me insane if you wish, but is your reality any better?

Alright, contacted the vendor and was told an update was indeed uploaded to renderosity on the 5th of October.  File was "CL-Natu3_Set_01_UD" and the vendor said they had received not response regarding it.

So do I  need to ask the vendor to re-upload it. Or is it there already, and if so how do I  get it?  As it's not in my account download, and it's not one of the original files. So re-downloading them again will do no good. 

Hopefully someone checks back in on these responses so  I don't have to open a new thread.

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Consider me insane if you wish, but is your reality any better?

Hello,

We have not received anything so the vendor will have to reupload the update and send the information to vendors@renderosity.com.

Thank you and have a nice day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Ok, I will inform them of such.  

Thank you. 

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Consider me insane if you wish, but is your reality any better?

You are very welcome..thank you for your patience : )

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story