Zerelli opened this issue on Oct 13, 2010 · 9 posts
Zerelli posted Wed, 13 October 2010 at 12:18 PM
Well what an utter disappointment. I finally got my money together at the same time there was a sale on Vue and E-On cannot get their website to make it available to me for downloading. Called yesterday all day and kept getting told to wait half an hour to an hour then when it was near close of business they tell me it will be all set by 6 am today. Get up today and it says I have downloaded too many times (Total of 0 bytes downloaded by the way) so I have to call AGAIN. Call in they reset the downloads and BAM link doesnt work yet again. Call back and told it will be 8 hours. I know how customer service works, those ladies are not trying anything to fix my problem and are getting fed numbers from the real IT people. Point is it looks like I will have to go with Terragen 2 if I want new software.